Job description
Responsibilities:
- Manage daily billing processes, including preparing invoices, processing quotes, and ensuring accurate account updates
- Follow up on outstanding accounts, resolve queries, and maintain up-to-date customer records
- Administer contracts and ensure all documentation is accurately captured and filed
- Coordinate communication between internal teams, clients, and external service providers to ensure seamless operations
- Monitor daily activities and proactively address operational challenges to maintain service efficiency
- Compile reports, schedules, and operational summaries for management
- Track the movement and availability of assets, ensuring accurate allocation and usage
- Liaise with field teams and service providers to ensure equipment is maintained and available as needed
- Take ownership of periodic stock takes and ensure asset records are accurate
- Handle incoming calls and emails professionally, ensuring prompt and effective responses
- Maintain organised filing systems and general office administration processes
- Ensure company systems and mobile devices remain operational and connected
- Adhere to company policies, procedures, and confidentiality standards at all times
Requirements:
- Matric / Grade 12
- Relevant diploma in Accounting, Business Administration, or similar
- 3â7 yearsâ experience in an administrative or operational support role
- Strong working knowledge of Microsoft Office (Excel, Word, Outlook)
- Proven ability to manage multiple tasks and prioritise effectively
- Excellent communication and organisational skills
- Ability to work independently with minimal supervision
- Advantageous
- Experience with billing processes or working with structured schemes
- Exposure to asset tracking or logistics coordination