Wardhostess Johannesburg Healthwise

Duties & Responsibilities

• Ensure patients have access to fresh ice water at all times.
• Maintain beverage stations and ensure tea/coffee urns are filled operational and available throughout service periods.
• Serve patients tea coffee beverages snacks and meals in a professional courteous and timely manner.
• Assist patients with menu selection and ensure menu cards are completed accurately according to patient preferences and dietary requirements.
• Submit completed menu cards to the kitchen within the required timeframes.
• Maintain and update patient diet lists before each meal service.
• Communicate all diet changes special requests and dietary restrictions to the kitchen promptly and accurately.
• Transport food trolleys safely and efficiently between the kitchen and wards ensuring meals are delivered on time.
• Verify that meal trays are complete accurate and meet the required quality standards before delivery to patients.
• Serve meals in accordance with hospital procedures and provide excellent patient service at all times.
• Collect trays promptly after meals and ensure ward areas remain clean tidy and free from used meal service items.
• Maintain strict control of crockery cutlery and serving equipment ensuring all items are accounted for and stored securely.
• Wash sanitise and handle cutlery and service equipment in accordance with food safety and hygiene standards.
• Ensure cutlery is presented appropriately and in line with hospital and Tsebo service standards.
• Maintain a clean organised and hygienic ward kitchen and service area at all times.
• Adhere to all food safety health and safety infection control and hygiene procedures.
• Wear the prescribed uniform and personal protective equipment (PPE) correctly and maintain a professional appearance at all times.
• Provide exceptional patient-focused service that promotes comfort dignity and a positive dining experience.
• Support special service requirements for private patients in accordance with client and hospital service level agreements.
• Report service stock equipment hygiene or patient care concerns to the relevant supervisor immediately.
• Comply with all Tsebo Catering policies procedures quality standards and client requirements.

Employment Type : Part-Time
Experience: years
Vacancy: 1