Key Responsibilities
Oversee day-to-day asset maintenance activities to ensure critical banking assets remain available, reliable, safe and fit for purpose.
Maintain accurate asset records, registers and control information to support ownership, traceability, valuation, depreciation and lifecycle decision-making.
Enable financial performance against targets by identifying deviations and recommending corrective action or providing justification.
Ensure asset maintenance activities comply with Group policies, procurement requirements, regulatory obligations, health and safety standards, risk controls and audit expectations.
Partner with Finance, Procurement, Technology, Facilities, Risk, Compliance and business units to plan asset refresh, replacement, disposal and investment decisions.
Identify opportunities to optimise asset lifecycle cost, improve maintenance productivity, standardise processes and reduce avoidable spend.
Provide timely reporting on asset condition, maintenance backlog, service levels, risk exposure, spend, exceptions and improvement initiatives.
Embed a client-centric and operationally resilient culture by ensuring asset maintenance supports branch, campus, data centre, ATM, workplace and business service requirements.
Build a capable, high-performing team by setting clear objectives, managing performance, developing technical capability and promoting continuous improvement.
Ensure business continuity by having processes and systems in place to support all activities.
Meet internal customer requirements to ensure adherence to service level agreements.
Build and maintain relationships with internal and external stakeholders through regular engagement.
Mitigate financial risk by staying abreast of and aligning to changes in accounting standards, policies and regulatory requirements.
Plan, co-ordinate and manage team to achieve deliverables.
Enhance productivity by identifying, implementing and supporting process improvements.
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