Job description
Purpose of the Role:
To lead and coordinate the Food & Beverage operation, ensuring smooth daily service, strong team performance, excellent guest experiences and effective operational control.
A great opportunity for a hands-on F&B professional who enjoys a dynamic hospitality environment and takes pride in delivering exceptional service
Key Responsibilities:
- Managing the day-to-day Food & Beverage operation
- Leading, motivating and developing the F&B team
- Ensuring consistently high standards of service, presentation and guest satisfaction
- Overseeing restaurant service, staff scheduling and operational requirements
- Monitoring stock control, ordering, wastage and cost management
- Managing F&B budgets and contributing to achieving revenue and profitability targets
- Handling guest feedback and resolving service-related issues professionally
- Working closely with the kitchen and other departments to ensure seamless service
- Training staff and maintaining service standards and procedures
- Ensuring compliance with health, safety and hygiene requirements
Criteria:
- Previous experience as an F&B Manager or senior F&B management role
- Hospitality experience within a quality hotel, lodge, restaurant, wine estate or similar environment
- Strong operational and people-management skills
- Excellent communication and interpersonal abilities
- Confident in managing a busy, high-pressure service environment
- Strong understanding of F&B cost control, stock management and service standards
- Professional, hands-on and guest-focused approach
- Ability to lead by example and build a motivated team
- Availability to work shifts, weekends and public holidays as required
- High level of computer literacy and hospitality operating systems
- Fully bilingual in Afrikaans and English
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