Assistant Food and Beverage Manager

Minimum Qualifications

• Diploma or Degree in Hospitality Management, Hotel Management, Food & Beverage Management, or a related field.
• Food Safety or HACCP certification is advantageous.

Experience

• Minimum 3–5 years' experience in Food & Beverage operations.
• At least 2 years' experience in a supervisory or assistant management role.
• Previous experience in a luxury lodge, hotel, or resort environment is highly preferred.
• Experience managing restaurants, bars, banqueting, and conferencing operations.

Knowledge & Technical Skills

• Strong knowledge of food and beverage service standards.
• Excellent understanding of stock control and inventory management.
• Experience with budgeting, cost control, and financial reporting.
• Knowledge of POS systems and Microsoft Office.
• Good understanding of labour legislation and health and safety regulations.
• Knowledge of wine, beverages, and menu planning is advantageous.
• Strong administrative and reporting skills.

Core Competencies

• Leadership and team management.
• Excellent communication and interpersonal skills.
• Guest-focused with a commitment to service excellence.
• Strong organisational and planning abilities.
• Financial acumen and commercial awareness.
• Excellent problem-solving and decision-making skills.
• Ability to work under pressure and multitask.
• Attention to detail.
• Conflict resolution and complaint handling.
• Time management.

Personal Attributes

• Professional and well-presented.
• Positive and energetic attitude.
• Honest and dependable.
• Flexible and adaptable.
• Hands-on management style.
• Results-driven.
• Passionate about hospitality and guest satisfaction.
• Strong work ethic with the ability to inspire and motivate a team.

Preferred Requirements

• Valid driver's licence.
• Experience working with hospitality management systems and POS software.
• Previous experience in a luxury game lodge or resort environment.
• First Aid certification would be advantageous.

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