Job Openings German Customer Support Agent (Relocation Support Provided)
Are you a German speaker looking for an international career opportunity in a vibrant, coastal city?
We’re hiring Customer Support Agents to work on an exciting global retail project, supporting German-speaking customers while living in beautiful Umhlanga, just minutes from the beach.
If you enjoy helping people, solving problems, and working in a fast-paced, multicultural environment — this role is for you.
Support customers in German via phone, email, and chat
Assist with orders, deliveries, returns, and product questions
Resolve complaints with empathy and professionalism
Escalate complex issues when needed
Update and maintain accurate customer records
Meet quality standards and customer satisfaction KPIs
Matric (Grade 12)
Valid permission to work in South Africa
Clear criminal and credit record
Customer service or call centre experience (retail experience is a plus)
Strong communication and problem-solving skills
Comfortable in a fast-paced environment
Open to rotational shifts (including weekends)
Basic computer literacy
Competitive salary package (R20,000 – R25,000/month)
Paid training & full onboarding
Modern offices in a prime Umhlanga location
Friendly, diverse team environment
We make your move easy:
1x flight to Durban before your start date
20 nights of company-paid accommodation
People who are positive, customer-focused, adaptable, and excited about working abroad while building an international career.
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German Customer Support Agent (Relocation Support Provided) • Polokwane, Limpopo, ZA
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