Operations Leader

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We are working with a growing UK-based office cleaning company to recruit an experienced Operations Leader. You’ll be joining a supportive operations team, reporting to the Senior Operations Lead, and playing a key role in managing day-to-day business functions. This is a unique opportunity to work with a reputable UK business while contributing your organisational, recruitment, and communication skills to a company that values long-term collaboration.

As part of Remote Recruitment’s commitment to connecting top South African talent with UK employers, this role offers a stable, rewarding position for professionals who enjoy problem-solving, multitasking, and working independently in a dynamic team.

Key Responsibilities

1. Recruitment Coordination
2. Post job adverts, screen applications, conduct telephone interviews
3. Book paid trial shifts and coordinate logistics with internal team
4. Manage feedback and transition successful applicants to HR for onboarding
5. Time Sheet Oversight
6. Review and verify employee timesheets against scheduled hours
7. Approve accurate entries and flag discrepancies for follow-up
8. Order Management
9. Process supply orders submitted by cleaning teams
10. Liaise with suppliers and coordinate deliveries to various client sites
11. Client Communication
12. Manage the shared operations inbox
13. Respond to client queries, resolve minor issues, and escalate when needed
14. Occasionally liaise with clients via phone
15. Operations Support
16. Support internal scheduling and communication across the ops team
17. Follow structured internal processes and contribute to improvements

Qualifications and Experience

1. Minimum 3 years’ experience in operations, administration, or team support roles
2. Recruitment experience is strongly preferred (posting ads, screening CVs, interviewing)
3. Proven ability to manage multiple tasks independently and efficiently
4. Comfortable working with digital tools and shared systems (Microsoft Teams, shared inboxes)
5. Experience with client communication and problem resolution
6. Strong attention to detail and time management skills
7. A proactive, solution-oriented mindset with a professional demeanour
8. Equipment and resource requirements:
9. Stable, high-speed internet connection
10. Quiet and professional home working environment

Seniority level

• Associate

Employment type

• Full-time

Job function

• Other

Industries

• Staffing and Recruiting

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