Lead Server Engineer

SUMMARY:
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POSITION INFO:
Key Responsibilities Oversee infrastructure including support, design, building and maintaining operating systems, application software and system management tools Lead infrastructure upgrades, refresh cycles, and capacity planning Conduct Risk assessments and assist with the baseline requirements for changes in the infrastructure in line with the agreed change management processes Commission and decommission hardware and software and other related infrastructure components in accordance to established safety, quality vendor specific best practices Support, Design and build installation procedures and standards Support asset management initiatives through ensuring that the administration, storage, distribution, movement and disposal of hardware and software assets are carried out Contribute to the planning, implementation, building and configuration of IT Infrastructure maintenance and installation work Oversee Active Directory, DNS, DHCP, Group Policy, and identity-related infrastructure Manage storage platforms (SAN\/NAS), backup systems, and disaster recovery solutions Manage and optimise cloud resources (Azure\/AWS), including compute, storage, and networking Implement hybrid identity, domain services, and workload migrations Support automation initiatives Implement and enforce security standards (CIS, ISO 27001, NIST) Communicate Security risks and Security Processes to business and IT that is fit for purpose Log and Track vulnerability assessments and security breaches within the environment and support users and IT users by defining their access rights and privileges Create test cases and test scripts to test new and existing software and services for vulnerabilities Contribute to the Support, Design, Management and execution of the data protection and disaster recovery functionality within the environment Maintain patching, vulnerability remediation, and server hardening standards Ensure security controls, audits, and compliance frameworks are applied to all server environments Enforce least-privilege access, certificate management, and security baselines Provide technical leadership to server infrastructure engineers Work closely with network, application, and cybersecurity teams to ensure cohesive operations Lead infrastructure projects, migrations, and service-improvement initiatives Supporting the SLA, RTO and RPO objectives Ability to manage, support and monitor systems and infrastructure within scope Execute operation procedures including infrastructure configuration, installation, maintenance and backups Communicate and coordinate with 3rd party vendors in relation project and day to day deliverables while acting as an escalation point between the organization and the vendor Act as Tier 3 escalation for complex server and infrastructure incidents Conduct root-cause analysis and implement preventive measures Maintain comprehensive documentation for systems, processes, and standards Contribute to infrastructure strategy, technology selection, and standards Lead server modernisation projects, including lifecycle upgrades and migrations Optimise performance, resilience, and cost efficiency across server platforms Collaborate closely with network, security, and application teams Support and enforce the IT security Policy initiatives Support the asset management process for both hardware and software within scope Adhere to Vendor Specific Best Practices Monitor, Evaluate and recommend necessary changes to infrastructure design, systems and processes within scope Coordinate and support the project plan's cost, time, scope and quality deliverables Ensure that all project deliverables are captured and updated on the project plan Execute infrastructure changes successfully by adhering to change management principles Deliver system guidelines for cost, productivity, schedule, and quality Perform risk and business impact assessments and ensure that due diligence and research forms part of the change management process Enforce the organisations risk, change and business continuity initiatives Managing timely communications to the end user; ensuring the response SLA is met and the user is kept up to date during the lifecycle of the incident\/service request Ensure that 3rd party vendors adhere to the organizations approved processes and procedures