FOH / Duty Manager

This is a live-in role with benefits, ideally suited to someone who can take initiative and work independently, while providing strong support and relief to the Assistant Manager.

Core Criteria:

• Previous work experience in a similar role
• Experienced using MS Office (excel knowledge is a must)
• Must have a valid drivers license
• Valid first aid certification is preferred
• Must be well organised, take initiative and be able to work under pressure
• Great communication skills, both verbal and written

Core Responsibilities:

• Manage daily administrative duties, including statistics, weekly ordering, stock sheets and stock counts, petty cash, and guest checkout invoicing
• Assist with guest meal service by supporting the Front of House team, including meal setup and service, ensuring smooth and efficient operations
• Handle guest check-ins and arrivals, ensuring a warm and professional welcome
• Conduct room checks prior to guest arrivals to ensure standards are met
• Oversee Housekeeping and Food & Beverage teams, ensuring consistent service and operational efficiency
• Plan daily menus in collaboration with Chefs, accommodating dietary requirements and ensuring menu variety with no repetition
• Source new goods and supplies for lodge operations
• Implement and enforce new operational protocols introduced internally
• Receive supplier deliveries and accurately capture stock on the system
• Oversee general maintenance and ensure overall cleanliness of the lodge and guest rooms

On Offer:

• Live-in with accommodation
• Meals while on duty
• Variety of groceries supplied for while off shift
• Compulsory provident fund
• Gratuities

This is a live-in position.