Logistics Coordinator

The ideal candidate will thrive in a fast-paced environment while maintaining accuracy and attention to detail. Reporting to the Logistics Manager. Responsibilities: - Coordinate all logistical processes from point of loading through to final shipping destination. - Book and timely place supply chain services, based on best option in the market, correct protocols and client requirements. - Maintain and distribute updated transport and shipping information for all stakeholders - Ensure that dispatches are confirmed promptly and accurately to enable further processing and completion of export and local documentation - Monitor vessel & container movements, provide reports to relevant stakeholders and find solutions to deviations. - Identify operational risks early and implement practical solutions to minimise disruption to customer deliveries. - Coordinate information flows with external service providers including cold stores and off-site storage solutions. - Collect and supply accurate information for in-house export clearance. - Customer Service manage customer expectations, resolve queries and communicate regular shipment updates. - Assist the Logistics Manager in investigating logistics claims, compiling supporting documentation and coordinating claim submissions with shipping lines, transporters and insurers. - Assisting the Logistics Manager with capturing and reporting shipping costs. Requirements: - Tertiary qualification or diploma in Logistics / Supply Chain - 3+ Years experience in a similar relevant position - Professional written and verbal communication skills in English - Strong working knowledge of MS Office, shipping portals, QX or other fresh produce ERP systems - Additional industry experience in the export of perishable goods will be advantageous (DALLRD applications, PPECB, Phytosanitary processes, Q67s / Titan, Port Operations, Incoterms etc) - Ability to analyse shipment trends, produce reports and identify shipping opportunities advantageous.