EDO Administrator Assistant Western Cape

• The Assistant is ultimately responsible for the day-to-day operating activities of his/her relevant department with regards to user setup and access roles and acts as a relief assistant.

Essential Functions:

The employee duties shall include, but not necessarily be limited to:

• Continuously manage and monitor branch assistance with user access.
• Processing new users on Nupay.
• Processing existing users.
• Processing user movement.
• Processing pass key.
• Processing access functions roles.
• Assist in AM and branch queries.
• Processing Support calls.
• Update user report.
• Nupay reporting.

Job Qualifications and Requirements:

• Matric
• Basic knowledge of Microsoft Excel is recommended
• 1 year experience in a working environment

Skills, Knowledge and Attitude requirement

The incumbent should be able to demonstrate:

• An ability to orally communicate in a clear, respectful, honest, assertive and persuasive manner
• Numeracy and literacy abilities to the level that ensures no mistakes
• A flair for administrative organization and detail
• A positive attitude
• An ability to operate a computer and peripherals effectively and at acceptable speeds
• Understanding of the need for urgency when dealing with daily and monthly reports, complaints and qeries
• Acuracy in the maintenance or records and systems
• An ability to converse in at least two languages spoken within the market place
• A compliance to all workplace rules and procedures
• A willingness to undertake duties beyond the confines of your job
• Dedicated and Disciplined
• Attention to detail
• Focussed to the task at hand