Junior Store Manager - Kokstad

SUMMARY:
A leading fashion retailer is seeking an experienced and results-driven Store Manager to lead and oversee retail operations across high-performing clothing stores within the KwaZulu-Natal coastal regions.

POSITION INFO:

The successful candidate will be responsible for driving sales performance, managing store profitability, leading and developing store teams, and ensuring an exceptional customer experience across all operational areas.

This is a senior leadership position requiring strong clothing retail management experience, commercial awareness, and a proven ability to achieve and exceed targets in a fast-paced fashion retail environment.

Duties & Responsibilities

• Take full responsibility for store performance, sales, and profitability.
• Drive and exceed store sales targets, KPIs, and operational objectives.
• Lead, mentor, coach, and develop store teams, including junior managers and supervisors.
• Oversee all daily store operations and ensure operational excellence.
• Implement and maintain high visual merchandising standards in line with brand requirements.
• Manage stock control, stock levels, stock accuracy, and shrinkage prevention.
• Analyse sales reports and performance data to identify opportunities and implement strategies to improve results.
• Ensure consistently outstanding customer service and a strong brand experience.
• Manage staffing, scheduling, performance reviews, and disciplinary processes.
• Handle escalated customer queries and resolve complex customer issues effectively.
• Ensure compliance with company policies, procedures, and retail standards.
• Drive a high-performance culture within the store through effective leadership, coaching, and accountability.

Desired Experience & Qualification

• Grade 12 / Matric –essential.
• 2–3 years’clothing retail experience in a senior management role.
• Management experience – essential.
• Proven track record of meeting and exceeding sales targets and KPIs.
• Strong leadership and team-management capabilities.
• Excellent communication and interpersonal skills.
• Strong financial and operational understanding of retail store performance.
• Strong commercial awareness with the ability to analyse performance and drive profitability.
• Customer-focused with excellent problem-solving and decision-making abilities.
• Ability to work retail hours, including weekends and public holidays.
• Ability to thrive in a fast-paced, target-driven fashion retail environment.
• Strong sales and commercial acumen
• Results and target driven
• Strategic and operational thinking
• Leadership and team development
• Financial and profitability management
• Customer focused
• Strong communication and interpersonal skills
• Performance management
• Problem solving and decision making
• Stock and shrinkage management
• Visual merchandising
• Ability to work under pressure
• High level of accountability

Key Competencies

• Strong sales and commercial acumen
• Results and target driven
• Strategic and operational thinking
• Leadership and team development
• Financial and profitability management
• Customer focused
• Strong communication and interpersonal skills
• Performance management
• Problem solving and decision making
• Stock and shrinkage management
• Visual merchandising
• Ability to work under pressure
• High level of accountability

Interested?

Please forward your CV to. Should you not be contacted within 2 weeks, kindly consider your application unsuccessful.