Automotive Sales Coordinator (3-year FTC)

Our client in the automotive parts and supply industry is seeking to employ an Automotive Sales Coordinator (3-year FTC) to join their team based in Gqeberha Eastern Cape.

Exciting Opportunity

Join a dynamic and forward-thinking team where your skills will make an immediate impact and your career can thrive. This opportunity is ideal for an organised and commercially minded individual who enjoys coordinating operations managing customer orders and delivering exceptional service within a fast-paced automotive environment.

Location: Gqeberha Eastern Cape
Employment Type: Fixed-Term Contract (ending 30 September 2030)
Working Hours: Monday to Friday 07:30 17:30

Requirements

• Grade 12 / Matric.
• Previous experience in internal sales customer service order processing procurement administration or operational coordination.
• Strong computer literacy including Microsoft Office.
• Experience using CRM ERP or inventory management systems will be advantageous.
• Strong written and verbal communication skills.
• Excellent organisational and administrative skills.
• High level of accuracy and attention to detail.
• Ability to work under pressure and meet strict deadlines.
• Automotive parts knowledge will be highly advantageous.
• Previous experience within the automotive aftermarket dealership parts distribution or fleet environment will be beneficial.
• Ability to interpret OEM and aftermarket part numbers.
• Understanding of vehicle makes models VIN information and component descriptions.
• Experience liaising with suppliers dealerships workshops or government fleet customers.
• Microsoft Dynamics 365 experience will be advantageous.

Responsibilities

• Receive review and capture customer RFQs on the CRM Portal.
• Interpret vehicle and automotive parts requirements accurately.
• Request pricing and availability from suppliers.
• Compile and submit customer quotations within required turnaround times.
• Process customer orders and verify pricing quantities and part numbers.
• Create and maintain sales orders and purchase orders.
• Coordinate supplier stock availability dispatch and deliveries.
• Monitor open orders backorders and delivery deadlines.
• Capture courier waybill and delivery information.
• Maintain accurate transaction and supporting documentation.
• Follow up on quotations orders deliveries and customer enquiries.
• Assist with returns exchanges replacements and credit requests.
• Update CRM records and transaction statuses accurately.
• Escalate delays discrepancies and service risks where necessary.
• Communicate professionally with customers suppliers and internal departments.
• Assist with daily weekly and monthly operational reporting.

Contract Duration

This is a fixed-term contract commencing on appointment and ending on 30 September 2030.

Please note that if you do not receive a response within 2 weeks your application has been unsuccessful.

Required Experience:

IC

Experience: years
Vacancy: 1