Senior Travel Designer | Luxury Safari Tour Operator | Cape Town

? ?? ??????????? ??????????? is recruiting on behalf of a well-established, responsible luxury safari operator for an experienced and commercially driven ?????? ?????? ???????? Our client operates an intimate collection of remote properties in 2 of Africa's most extraordinary destinations. With a legacy built on responsible tourism and conservation, and an exceptional reputation for curating transformative guest experiences, this is a rare and meaningful environment for someone who is genuinely passionate about Africa and the luxury travel space. The role is based in Cape Town, with hybrid working available after a successful probation period. The Senior Travel Designer will take full ownership of designing and converting high-value, bespoke itineraries for a discerning international clientele across both trade and direct channels. The role demands expert-level travel design, advanced enquiry qualification, and consistent delivery against revenue and conversion targets — paired with meticulous booking administration and seamless client communication from first enquiry through to post-travel follow-up. Beyond individual performance, the position carries a mentorship dimension: sharing destination knowledge, conversion best practice, and service standards with the broader reservations team.

Requirements

• A minimum of 3 years’ experience in luxury travel sales, with a demonstrated ability to convert complex, high-value enquiries
• Proven track record designing and presenting bespoke, multi-destination itineraries tailored to individual guest profiles
• Strong commercial acumen, including an understanding of margin management, rate integrity, and yield optimisation
• Experience working across both trade (B2B) and direct (B2C) sales channels
• Familiarity with reservations platforms such as Res Request, Safari Portal, or similar; HubSpot experience advantageous
• Exceptional written and verbal communication skills, with the ability to build lasting relationships with clients and trade partners
• High attention to detail across booking administration, financial documentation, and service reconfirmation processes
• Ability to manage high-priority, time-sensitive enquiries with professionalism and composure
• Experience mentoring or supporting junior team members would be a distinct advantage
• Deep knowledge of southern or East African safari destinations, particularly Zambia and/or Madagascar, is highly desirable
• Proficiency in Microsoft Office Suite
• Contactable references

Salary: On application

Employment: Permanent | Hybrid

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