Takealot Group - Product Manager

Takealot Group (Takealot.com),South Africas leading online retailer, is looking for a highly talentedProduct Managerto join ourTakealot Group Product team.

We are a young, dynamic, hyper-growth company looking for smart, creative, hard-working people with integrity to join us!

Think youve been challenged before? Think again!

• Scale: Over 2.5 million happy shoppers shop online on takealot.com. Show them what you can do.
• Learn: We work with the best of the best, and then some. Code alongside industry leaders and upskill in record time.
• Grow: Expand your career in the fast-growing Takealot Group: takealot.com, and Mr D Food. We like to promote from within: Heres your chance.

Whos who in the tech space

This position reports to the Product Lead - Customer Service.

Your mission, should you choose to accept it:

• The overall vision and roadmap of features for the Takealot Group CS Platform, with a primary focus on reducing contact resolution time by providing our customer service agents with the features and functionality needed to action customer requests quickly and accurately.
• The role is inherently cross-functional working closely with customer service, engineering, design, operations, and executive teams to bring about product enhancements that will benefit our customers and business.
• You will work with business owners to understand their strategy, requirements, and priorities in order to translate needs into recommended initiatives & projects that affect the product.
• You will define and track the metrics and data that will inform all decisions on product features and functionality.
• Create business cases to motivate the prioritization of these initiatives.
• You will analyze and understand project scope and core objectives through requirements workshops with stakeholders to define business requirements.
• You will elicit detailed, low-level functional requirements and document these requirements such that detailed technical specifications can be compiled by Engineering.
• Collaborate with technical lead and subject matter experts to establish the technical vision and analyze trade-offs between usability and performance needs.
• Evolve appropriate Product Management practices for a responsive, dynamic environment to foster effective execution to commitments.
• Be proactive in ensuring that the development and QA teams understand the requirements by attending backlog grooming and sprint planning sessions and initiating functional clarification sessions where needed.
• Setting timelines, driving project schedules, and leading cross-functional development teams from design through to release.
• Review the test plan and test scripts to ensure quality and coverage.
• Performing user acceptance testing.

The skills we need:

• Must have a proven track record of execution and can formulate a detailed product roadmap, and to execute on that plan.
• Ability to wear multiple hats to guide junior product managers, business analysts, UX experts and engineering to deliver world-class products.
• Solution-oriented, accountable, highly motivated and have a robust personality.
• The ability to take initiative in ambiguous situations, by identifying critical problems and driving solutions.
• Data-driven decision-making.
• Outstanding organizational and communication skills and the ability to balance multiple priorities
• Attention to detail
• An avid customer advocate

Qualifications & Experience:

• Bachelors Degree or Advanced Diploma in a related field and a minimum of 5 years Product Management experience, of which a minimum of 2 years experience in a Product Development environment is required.
• In the event that a candidate does not have a Bachelors Degree or Advanced Diploma in a related field, an equivalent experience requirement must be met, which equates to a minimum of 8 years of Product Management experience, of which a minimum of 2 years experience in a Product Development environment is required.
• Experience in an e-commerce environment or in an API-driven technical environment would be an advantage.
• Experience in online restaurant and grocery shopping and customer experience is advantageous
• JIRA and Confluence experience

Lets talk about life @ Takealot Group

• The power is in your hands: We offer a market-related, Total Remuneration Package that allows full flexibility according to your needs. Go on, be the master of your own destiny.
• No doors: We arent fans of stuffy offices or siloed work environments. See someone you like? High five, collab and make something great.
• Remote working: Love water cooler chats and working from home? Takealot.com offers a hybrid working model for the best of both worlds.
• Mentorship programme: We arent kidding when we say the people with the best people win. Nows your chance to be one of the best, by learning from the best.
• Naspers Tech Community & Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Up-skill with free access to courses on MyAcademy, Udacity, Coursera and more.
• Good times: Get to know the other extraordinary minds at takealot.com during regular social events and out-of-office activities (think hikes, think mini-golf, think good times).
• Staff discount. Millions of products across 28 departments. What more could you ask for?
• TakealotMORE Benefit
• Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it.
• Right tools, right job: Mac or Windows, two monitors or one. Whatever your preference, youll work on the latest tech, off the latest tech.
• Help when you need it most: Confidential counselling, legal support and financial guidance, for free, anytime, anywhere.
• Tech stack (for days): ReactJS, Python, Scala, Kotlin, Swift, Google Cloud, Kafka, Redis, Kubernetes and all things machine learning. If you build it, they will come.
• Free parking: No more 5km fun runs to your desk (unless you want to).

Like what you see?

If you meet the above you are an Extraordinary Mind. Apply today!!

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