Counter sales

About the Role

We are seeking a confident, customer-focused Counter Sales Assistant to join our vape retail store in Boksburg. The successful candidate will be responsible for driving in-store sales, advising customers on product selection, and maintaining store standards.

Key Responsibilities

• Serve walk-in customers and provide accurate product advice on devices, e-liquids, coils, and accessories
• Achieve daily and monthly sales targets
• Operate the point-of-sale system and handle cash, card, and mobile payments accurately
• Verify customer age in line with legislative requirements and company policy
• Receive stock, conduct stock counts, and report discrepancies
• Maintain product displays, pricing, and general store cleanliness
• Assist with basic device troubleshooting and coil replacements
• Handle customer queries and complaints professionally
• Complete daily cash-ups and sales reporting

Minimum Requirements

• Grade 12 or equivalent
• Minimum 1 year retail or counter sales experience
• Clear criminal record
• Must be 18 years or older
• Resident in or able to reliably commute to Boksburg
• Fluent in English (additional languages advantageous)
• Available to work retail hours, including weekends and public holidays

Advantageous

• Prior experience in the vape, tobacco, or specialised retail sector
• Working knowledge of vaping devices and e-liquid categories
• Point-of-sale system experience

Attributes

• Strong interpersonal and communication skills
• Sales-driven with a service orientation
• Honest, reliable, and punctual
• Able to work independently and as part of a small team
• Attention to detail with cash and stock handling

Remuneration

Market-related basic salary plus commission structure, discussed at interview stage.

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