Job description
Key Responsibilities
Regional Sales Strategy & Revenue Growth
- Take ownership of regional sales targets and revenue performance across all channels.
- Develop and execute strategic territory plans for the Inland area
- Identify and pursue new growth opportunities across retail, wholesale, forecourt and independent trade.
- Drive new business through prospecting, pitching and converting new accounts.
- Monitor competitor activity, pricing, product ranges and market trends within the region.
- Develop strategies to protect and grow the company's market position.
- Identify opportunities to increase distribution, market share and sales volumes.
Key Account Management
- Build, maintain and grow relationships with regional key accounts, including SPAR, Pick n Pay, Shoprite and forecourt groups.
- Engage with regional buyers and managers regarding ranging, promotional activity and commercial opportunities.
- Ensure key accounts receive high levels of service and support.
- Drive product availability, compliance, ranging and share of shelf within managed accounts.
- Resolve customer escalations and commercial disputes promptly and professionally.
- Identify opportunities to expand product ranges and increase sales within existing key accounts.
Independent Trade & Wholesale
- Drive sales volume and distribution growth across independent retailers and wholesale customers.
- Develop strong relationships with wholesalers and independent retailers.
- Secure new ranging opportunities and drive repeat business.
- Ensure pricing, credit and stock disciplines are maintained across the customer base.
- Identify opportunities to expand the regional customer portfolio.
Regional Team Leadership
- Lead, manage, coach and develop the regional field sales team, representatives and merchandisers.
- Set clear individual and team sales targets and performance expectations.
- Conduct regular performance reviews, coaching sessions and field accompaniments.
- Monitor individual performance and take appropriate action where targets are not achieved.
- Recognise and develop high-performing team members.
- Build a disciplined, accountable and high-performance sales culture.
- Recruit, onboard and develop new team members as the regional operation grows.
Territory Coverage & In-Trade Execution
- Maximise customer call coverage and route efficiency across the region.
- Ensure effective product ranging, availability and visibility across all trade channels.
- Monitor sell-through, stock levels and returns across regional accounts.
- Ensure consistent merchandising and in-store execution.
- Conduct regular field visits and audits to ensure company and brand standards are maintained.
- Identify gaps in distribution, ranging and execution and implement corrective action.
Reporting, Forecasting & Cross-Functional Collaboration
- Prepare accurate weekly and monthly regional sales reports for the National Sales Manager.
- Provide reliable sales forecasts to support production planning and stock allocation.
- Track regional performance against revenue, coverage, new business, key account and debtor KPIs.
- Work closely with Finance regarding credit risk and debtor management within the region.
- Collaborate with Marketing on regional promotions, activations and trade initiatives.
- Partner with Operations to address stock availability, lead times and fulfilment issues.
- Provide management with market intelligence, competitor feedback and customer insights.
Key Performance Areas
- Regional Revenue Growth: Achieve month-on-month and year-on-year regional revenue targets.
- New Business: Increase the number of active accounts across retail, wholesale, independent and forecourt channels.
- Key Account Growth: Grow revenue and volume across SPAR, Pick n Pay, Shoprite and forecourt groups.
- Independent & Wholesale Growth: Increase active customer numbers, distribution and average order values.
- Call Coverage: Achieve targeted customer coverage across the regional territory.
- In-Trade Execution: Maintain strong product availability, ranging compliance, merchandising and share of shelf.
- Forecast Accuracy: Maintain accurate regional sales forecasts with minimal variance against actual performance.
- Debtor Management: Maintain strong credit and collection discipline across the regional customer base.
- Team Performance: Ensure individual and collective regional sales targets are consistently achieved.
Minimum Requirements
- Proven experience in a Regional Sales Manager, Area Sales Manager, Sales Manager or similar senior FMCG sales role.
- Demonstrated experience managing a geographically dispersed sales territory.
- Proven track record of achieving measurable sales growth and exceeding commercial targets.
- Experience managing and developing a field sales team.
- Strong understanding of the FMCG sales and distribution environment.
- Experience managing relationships with major retail groups such as SPAR, Pick n Pay, Shoprite and/or forecourt groups.
- Experience across independent trade and/or wholesale channels.
- Strong new-business development and account-growth experience.
- Excellent negotiation, communication and relationship-management skills.
- Strong commercial and analytical ability.
- Proven ability to work with sales reports, forecasts and performance KPIs.
- Strong leadership, coaching and performance-management skills.
- Valid driver's licence and own reliable vehicle.
- Ability and willingness to undertake extensive regional travel.
- Relevant tertiary qualification in Sales, Marketing, Business Management or a related field would be advantageous.
Advantageous Experience
The following would be strong differentiators:
- Experience within FMCG, wholesale or distribution.
- Experience within the nicotine, vaping, tobacco or regulated FMCG category.
- Existing relationships with major retail and forecourt groups.
- Proven experience growing a large regional territory with multiple sales channels.
- Experience managing key accounts alongside a regional field sales team.
- Strong understanding of merchandising, ranging, promotions and in-store execution.
- Experience using CRM, sales reporting and forecasting systems.
- Experience managing regional debtor performance and credit discipline.
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