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Call Center OperatorFounder Consulting • Cape Town, Western Cape, South Africa
Call Center Operator

Call Center Operator

Founder Consulting • Cape Town, Western Cape, South Africa
14 hours ago
Job type
  • Remote
  • Quick Apply
Job description

About the Role

Gazer is an international automotive cybersecurity company developing advanced anti-theft systems. We are currently looking for a Сall Center Representative to support our market development efforts in South Africa, gathering client's feeback.

Key Responsibilities

  • Conduct calls to automotive business partners across the South Africa in order to gather the product feedback.
  • Follow a structured call script to communicate with dealerships and industry representatives
  • Accurately track call outcomes, statuses, and insights in Google Sheets / CRM
  • Maintain a structured and up-to-date database of contacts
  • Ensure full transparency of activity through the company's telephony system
  • Provide feedback and suggest improvements to call scripts based on real conversations
  • Regularly report on call progress, activity levels, and results

Requirements

  • Minimum 1 year of experience in call center, telemarketing, or sales roles
  • Strong communication skills and confident phone presence
  • Native / Fluent English
  • Ability to follow scripts while adapting to real conversations
  • Attention to detail and discipline in reporting
  • Self-organized and comfortable working remotely
  • Stable internet connection, computer, and ability to work via online tools

Working Conditions

  • Part-time format (Hourly rate)
  • Working hours: within standard RSA business hours (9:00–18:00)
  • Fully remote work
  • Monthly payment based on timesheets

What We Offer

  • Remote and flexible part-time format
  • Clear and structured workflow with provided scripts and tools
  • Opportunity to gain experience in the automotive and tech industry
  • Work with an international product and team
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Call Center Operator • Cape Town, Western Cape, South Africa

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