Portfolio Manager

ARCS • Johannesburg, South Africa

15 days ago

Job description

Duties & Responsibilities

Manage and grow an existing portfolio of insurance clients.
Develop and maintain a pipeline of potential business through client, broker and internal relationships.
Identify opportunities to retain, grow and enhance the existing portfolio.
Conduct regular client meetings and maintain strong client relationships.
Address and resolve client queries promptly and effectively.
Analyse client requirements and review portfolio structures and servicing needs on an ongoing basis.
Identify opportunities for cross-selling relevant insurance products and solutions.
Participate in the insurance renewal process with clients and brokers.
Ensure that all required documentation relating to insurance programmes and facilities is in place.
Provide relevant statistical and portfolio information to clients.
Prepare and maintain client status reports.
Support the authorisation and processing of claim payments where required.
Review and interpret financial statements, actuarial information and budgets.

Achieve agreed annual new business and revenue targets.
Identify and source prospective clients and new business opportunities.
Develop new insurance products, solutions and structures in response to market and client requirements.
Build and maintain strong relationships with prospective clients, brokers and internal stakeholders.
Engage with senior client stakeholders, including Financial Managers, Financial Directors and Risk Managers.
Work collaboratively with Underwriting, Finance, Actuarial and Claims functions.
Participate in product development and product launch initiatives.
Engage with stakeholders to define and finalise product specifications.
Contribute to pricing, cost and income structures.
Coordinate relevant documentation, agreements, processes, responsibilities, system requirements and legal requirements associated with new solutions.
Follow up on business enquiries and potential opportunities.
Ensure compliance with established new-business take-on procedures.
Market insurance products and services to prospective and existing clients.

Compile and manage portfolio budgets.
Monitor budgets, forecasts, financial performance and new business targets.
Review monthly budget performance and report on variances.
Track portfolio renewals and ensure deadlines are met.
Maintain accurate client and portfolio records.
Maintain prospect pipelines and provide regular progress reporting.
Monitor project deliverables and financial and actuarial deadlines.
Attend relevant operational and business meetings.
Provide regular reporting on portfolio performance, prospects, renewals, budgets and key deliverables.
Ensure that agreed deadlines and business objectives are consistently achieved.

46 years' general business and insurance experience.
Insurance industry experience is non-negotiable.
UMA Experience is a must
Demonstrated experience in portfolio management, client relationship management and/or business development within the insurance environment.
Experience engaging with brokers, clients and senior business stakeholders.
Commercial and financial acumen, including the ability to interpret financial information, actuarial data and budgets.
Experience contributing to the development of insurance products, structures or solutions would be advantageous.