IT Enterprise Solutions Engineer ERP
Description
A global life sciences company with RandD and production facilities is looking for a IT Enterprise Solutions Engineer - ERP to join their team in Cape Town South Africa and headquarters in Boulder Colorado.
The company leverages its enzyme engineering and computational biology capabilities to develop novel technologies for genomics molecular diagnostics and personalized medicine. Driven by innovation scientific rigor and collaboration Watchmaker Genomics brings together biology engineering and computer science to enhance human health.
Role Overview:
The IT Enterprise Solutions Engineer - ERP to own the full lifecycle of its Epicor Kinetic ERP platform and integrated application estate. Reporting to the Director of Global IT the successful candidate acts as the bridge between IT and various business units translating strategic needs into scalable technology solutions.
The engineer leads the implementation stabilization optimization and expansion of ERP MES and related systems across the companys global footprint. This includes driving phased rollouts (modules integrations sites and entities) managing daily platform operations ensuring regulatory compliance and supporting cross-time-zone operations between South Africa and the US.
Key Responsibilities:
1. ERP Architecture and Platform Operations
Administers the Epicor Kinetic estate (LIVE TEST DEV) including environment refreshes backups baseline-aligned version upgrades and patch management.
Oversees system architecture design technology stack alignment infrastructure scaling and database health (SQL Server monitoring recovery models and system agent checks).
Maintains deployment registers for customizations Application Studio setups BPM directives Epicor Functions and configuration changes.
2. Integration Design and Operations
Designs implements and maintains internal and external system integrations (MES CRM Banking/FNB/JP Morgan Tax/Avalara Shipping/QuickShip Concur).
Utilizes middleware REST and OData APIs to establish workflows data mapping and retry/replay procedures for failed interface messages.
Manages credentials endpoints certificate renewals and cross-system data reconciliation reports.
3. Governance Security and Master Data
Administers user provisioning role-based security field-level security and periodic segregation of duties (SoD) reviews.
Executes controlled data loads/corrections using DMT and enforces master data governance to maintain the ERP as the single source of truth.
Oversees the reporting catalog BAQs SSRS reports and label printing infrastructure (BarTender).
4. Rollouts Hypercare and Project Delivery
Leads technical project plans RAID logs and command-center operations for new module and site rollouts.
Manages cutover playbooks dress rehearsals go/no-go gates and same-day back-entry controls for offline operations.
Provides severity-based incident triage resolves implementation escalations and manages vendor/partner relationships.
5. Process Control and Regulated Compliance
Maintains CSV (Computer System Validation) evidence change control records and lot mask integrity in line with ISO 13485 / GMP requirements.
Safeguards financial posting integrity traceability label accuracy and Certificate of Analysis (CofA) outputs.
Establishes offline operating procedures and conducts periodic process-health reviews with super-users to prevent process drift.
Qualifications and Experience:
Education: Degree or Diploma in Information Technology Information Systems or a related tertiary field.
Experience: 7 years of hands-on ERP implementation administration and support experience.
Core ERP Expertise: Proven technical depth with Epicor Kinetic (DMT BAQs Dashboards Application Studio BPMs Epicor Functions SSRS BarTender).
Technical Stack: Proficiency in SQL Server administration REST/OData API integration troubleshooting and data transformation tools.
Regulated Environments: Direct experience in ISO 13485 GMP or CSV-governed manufacturing operations.
Global Operations: Experience supporting multi-site multi-company ERP environments with intercompany transactions and multi-currency processing.
Business Literacy: Strong foundation in core business processes (Finance posting rules Supply Chain MES/Manufacturing and HR).
Contact Hire Resolve for your next career-changing move.
Our client is offering a highly competitive salary for this role based on experience.
Apply for this role today contact Gaby Turner at Hire Resolve or on LinkedIn. You can also visit the Hire Resolve website: or email us your CV:
We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable we will put your CV on file and contact you regarding any future vacancies that arise.
Package & Remuneration
Market Related
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Required Experience:
IC
Employment Type : Full-Time
Experience: years
Vacancy: 1