IT Systems Engineer

Our candidate is based in NorthWest Brits district.
They are currently seeking a IT Systems Engineer to join their team.

OVERALL PURPOSE OF JOB:
Provide second line support primarily within the remote support environment inclusive of Secondary entry level Back Office support while maintaining a high level of customer satisfaction that meets the Service Level Agreement targets.
Providing first and second line support primarily within the desktop support environment inclusive of Secondary entry level Back Office support while maintaining a high level of customer satisfaction that meets the Service Level Agreement targets.

OTHER FEATURES OF THE JOB REQUIRED (e.g. location travelling shift hours etc.):

• Medical Examination Certificate of fitness required
• Safety Surface and Induction training required
• Onsite support to be provided at Company in the vicinity of Lydenburg Mpumalanga
• After hour and Standby availability required

FORMAL MINIMUM QUALIFICATIONS (RECOMMENDED):

• Matric
• National Diploma
• BSC Degree (Computing / Information Systems)
• BTech (Computer Systems / Information Systems)

ADVANTAGEOUS:

• Cisco (CCNA / CCNP)
• Microsoft Certifications (MCITP / MCTS / MCSA / MCSE / MCP)
• VMWare Certifications (vSpheres v5.x / 6.x / 7.x)

JOB RELATED EXPERIENCE REQUIRED

• Strong ability to identify and analyse a requirement and design/implement the best solution

JOB RELATED SKILLS REQUIRED:

• Strong people skills
• Strong telephonic skills
• Methodical and strong administration skills
• Ability to deal with senior levels of client personnel
• Strong client service skills including the ability to deal with all levels of computer literacy
• Strong oral and written communication skills
• Good listening skills
• High-level problem resolution

ADDITIONAL REQUIREMENTS:

• Drivers License Code: B / EB
• Own Transport

Required Experience:

IC

Employment Type : Full-Time
Experience: years
Vacancy: 1