POD Administrator - Logistics / Transport

Key Responsibilities

• Receive, check, capture and process Proof of Delivery (POD) documentation.
• Capture signed delivery notes, waybills, trip sheets and other transport-related documentation.
• Match PODs to the correct deliveries, invoices, trips and customer records.
• Monitor outstanding PODs and follow up until all required documentation has been received.
• Follow up with drivers regarding missing, incomplete or incorrect POD documentation.
• Investigate missing signatures, documentation discrepancies and delivery queries.
• Liaise with drivers, customers and internal departments regarding POD-related matters.
• Ensure accurate data capturing and record keeping.
• Maintain organised and accessible physical and electronic filing systems.
• Ensure POD documentation is properly filed and easily retrievable.
• Assist in resolving delivery and documentation queries.
• Provide general administrative support to the transport and logistics team as required.

Minimum Requirements

• Previous experience in POD administration, transport administration, logistics administration or a closely related role.
• Previous exposure to the transport or logistics industry is strongly preferred.
• Experience within long-distance transport will be advantageous.
• Strong administrative and organisational ability.
• Excellent attention to detail and accuracy.
• Good computer literacy and data-capturing skills.
• Comfortable working with high volumes of documentation.
• Good written and verbal communication skills in English.
• Ability to speak and read Afrikaans would be advantageous.
• Confident when following up with drivers and customers regarding outstanding documentation.
• Reliable, responsible and consistent work ethic.
• Mature and professional approach.
• Sober habits.
• Must be available to start immediately.
• Must have reliable own transport OR reside very close to Rivergate/Parklands.

Ideal Candidate
The ideal candidate is a mature, dependable and organised administrator who takes pride in getting the detail right.
You should understand that complete and accurate POD documentation is critical within a transport operation and be comfortable working in a fast-paced, deadline-driven logistics environment.

You will need to be persistent when following up on outstanding documentation, systematic in your filing and record keeping, and able to maintain accuracy while handling a high volume of paperwork.

The Opportunity

• Temp-to-permanent opportunity.
• R13 000 â R15 000 CTC per month, depending on experience.
• Immediate start.

Opportunity to establish a long-term career within the transport and logistics sector.