Finance & Insurance (F&I) Business Manager

SUMMARY:

F&I Business Manager

Location: Boksburg, Gauteng
Employment Type: Permanent

Job Purpose

An established motor dealership is seeking an experienced and target-driven F&I Business Manager to manage the complete finance and insurance process for vehicle sales.
The successful candidate will be responsible for securing finance approvals, maximising finance and product penetration, achieving F&I profitability targets, ensuring regulatory compliance and delivering an exceptional customer experience.

POSITION INFO:

Key Responsibilities

• Manage the complete F&I process from deal handover through to finalisation.
• Present and sell vehicle finance, insurance and value-added products.
• Submit and follow up on finance applications with financial institutions.
• Maximise finance penetration, product penetration and F&I gross profit.
• Ensure all F&I documentation is accurate, complete and compliant.
• Maintain compliance with NCA, FAIS, FICA and applicable regulations.
• Explain finance agreements, interest rates, instalments, fees and additional products to customers.
• Work closely with Sales Executives and Sales Management to structure deals effectively.
• Maintain strong relationships with banks and financial institutions.
• Monitor monthly F&I targets, performance and profitability.
• Ensure a professional, transparent and customer-focused F&I experience.

Minimum Requirements

• Matric Certificate.
• Minimum 2 years’ F&I experience, preferably within a motor dealership.
• Strong knowledge of vehicle finance processes.
• Understanding of NCA and FAIS requirements.
• Valid driver's licence.
• Strong computer literacy.
• Excellent communication, negotiation and sales skills.
• Strong attention to detail and administration skills.
• Ability to work under pressure and meet monthly targets.
• Professional presentation and customer service skills.
• RE5 Certification.
• FAIS Fit & Proper compliance.
• Relevant FAIS credits.
• Experience working with multiple financial institutions.
• Experience with dealership F&I systems.