SUMMARY:
Our client, a leading provider of critical technology infrastructure services, is seeking a skilled Technical Operations Coordinator to join their Cape Town team. This hands-on role is ideal for a technically minded professional with experience in data centre environments, structured cabling, infrastructure support, and remote hands services.
POSITION INFO:
Job Description:
- Install, test, label, and decommission CAT5e, CAT6, and fibre cabling
- Perform fault-finding and troubleshooting on copper and fibre infrastructure using relevant testing equipment
- Configure, install, and maintain rack-mounted Power Distribution Units (PDUs)
- Provide Remote Hands and Smart Hands support, including server reboots, patching, audits, labelling, and media swaps
- Conduct basic network troubleshooting and loopback testing on copper, fibre, and SFP connections
- Support wireless and point-to-point (PTP) infrastructure requirements
- Ensure all work is completed within agreed SLAs and operational standards
- Maintain accurate documentation, reporting, and administrative records
- Work closely with internal teams to maximise uptime and service delivery within a critical environment
Skills & Experience:
- Minimum 3 years' experience within a data centre, cabling, or technical infrastructure environment
- Proven experience with CAT5e, CAT6, and fibre installations and testing
- Experience using fibre testing equipment and certification tools
- Strong troubleshooting and problem-solving skills
- Basic networking knowledge
- Relevant cabling and/or product certifications
- Good communication and interpersonal skills
- Proficiency in Microsoft Office
Qualification:
- BEng, BSc, BTech or National Diploma in Electrical or Electronic Engineering
Only South African Residents or individuals with a relevant South African work permit will be considered.
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