DC Senior Operations Manager

Reports to: DC General Manager

Purpose of this role:

• Operations manager coordinating departments and ensuring daily productive execution of all areas of the DC operations floor. Daily executional role, 90% of time spent on the floor managing performance and productivity of all inbound, Production, Dispatch, Housekeeping, 5S. Becoming a 2IC to the GM.

Your responsibilities will include:

• Productive performance of Inbound, Outbound, Dispatch, Housekeeping operational performance. Budget / cost management
• Overall management and coordination of all DC activities (Dispatch Department, Inbound and Outbound Department) so that orders are shipped on schedule and product is within quality standards and cost objectives
• Ensuring DC adheres to company policy and administer practices in a fair and equitable manner. Managing budget and controlling expenses
• Recommending policies and programs, which guide the organization in maintaining and improving its competitive position and the profitability of the operation
• Drives creation of staffing plans, schedules, quality initiatives and process change initiatives to enable the DC to meet and exceed business objectives
• Ensures standards for product quality, equipment, and operator performance are maintained and that cost-effective technology is used to maximize production
• Keep up to date on information and technology affecting distribution operations to increase innovation and ensure continual improvement throughout the DC
• Sets / clarifies requirements and expectations for DC Managers
• Oversee and manage the entire DC Operations, Logistics, Infrastructure, Projects, Continuous Improvements Programs etc as second in charge to the General Manager and manage other Key Stakeholders, SPs etc.
• Achieve the all the DCs set Targets, Objectives and KPIs.
• Support the DC GM, Subordinates and other Stakeholders. Measures performance, provides feedback, and hold DC Managers accountable for their performance and the performance of their departments
• Takes proactive steps to ensure that best practices are shared across all departments & shifts Achieve all the set Targets, Objectives and KPIs for the DC
• Oversee the DC in the absence of the GM and ensure that all standards are met, maintained and or improved

Qualification & Experience:

• Relevant tertiary qualification (Logistics, Supply Chain, Ind. Engineering, Management) and/or further Senior Qualification 5+ years DC Operations experience in a complex or large/multinational operation at senior level.
• Previous managerial experience within a Distribution Center.
• Senior Management Level Operations
• Previous Warehouse Management System (WMS)
• Overall DC/FC/W/house general management

Attributes Required:

• Demonstrated leadership ability required.
• PC knowledge and ability required.
• Strong oral and written communication, analytical, organizational and time management skills required.
• People Management,
• Perf. Management,
• HR/IR,
• Negotiations skills
• Analytical Thorough
• knowledge of supply chain management required Level 5 Leadership
• Humility
• Ability/will to be mentored and to mentor others for Development.

The Environment:

• takealot.com employees are entrepreneurial and dynamic, smart, customer- centric, fun and have the shared ambition of takealot.com being the leading e- commerce company in Africa.
• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
• We are short on ego and high on output.
• We are doers and not only thinkers, its all in the execution after all.
• We love what we do and what we are creating.
• We seek to employ an Extra Ordinary Mind who is Smart, has Integrity, and is Hardworking.