Pharmacist Assistant QPB - Unicare Bassonia
Listing reference: click_026149
Listing status: Online
Apply by: 27 August 2026
Position summary
Industry: Pharmaceutical Sector
Job category: FMCG, Retail, Wholesale and Supply Chain
Location: Johannesburg
Contract: Permanent
Remuneration: Market Related
EE position: Yes
About our company
Clicks Group
Introduction
Unicare is currently seeking to appoint a Pharmacist Assistant QPB that is passionate about customer service. The role will be based at Unicare 24 Hour Pharmacy in Bassonia and will report to the Dispensary Manager.
Job Objectives:
· Interact with customers in a professional manner and with strict confidentiality within SOP and agreed timelines
· Dispensing of scripts and or any other claiming/capturing related procedure
· Accurate and complete handling of all profiles worked on
· Interact with health care professionals where needed
· Problem solving and follow up of queries
· Interact with customersvia telephone or other means regarding medication and Healthcare Services
· Handling of queries regarding prescriptions
· Patient Profile management
· Assist with Chronic authorizations in collaboration with the medical aid team
· Liaison with all other departments
· Ad hoc requirements as per operational requirements
· High standards of customer service and care
· Efficient stock control and administration, including repacking of medicine
· Efficient dispensary administration
· Provision of general health advice
· High standards of housekeeping and merchandise display
Knowledge:
· SAPC and relevant legal knowledge
· Sound knowledge of the chronic authorization process and procedures
· Customer service orientated
· Ethical working practice and compliance
Skills:
· Service orientated
· Accuracy and attention to detail
· Be able to use initiative in order to provide patient satisfaction
· Adaptability
· Positive attitude
· Be able to work under pressure
· Adhering to Principles and Values
· Working with People
· Delivering Results and Meeting Customer Expectations
· Following Instructions and Procedures
· Relating and Networking
· Planning and Organising
Experience:
· Minimum 1 year in the role of Pharmacist Assistant Post Basic
Education:
· Further Education and Training Certificate Pharmacist Assistance (Essential)
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