Business Development Specialist (French Speaking) Johannesburg, South Africa

Important: Please submit your CV in English as applications and screening interviews will be conducted in English.

Role Responsibilities

As a Business Development Manager you will play a critical role in driving growth and strengthening Western Unions presence across East Africa including Mauritius Madagascar Comoros and Seychelles. You will be responsible for identifying new business opportunities expanding our retail and digital footprint and building strong partnerships that help deliver exceptional customer experiences. Working across sales marketing operations and compliance teams youll help shape strategies that support sustainable growth while enhancing our market position and customer reach.

• Drive revenue growth by maximizing performance across existing retail agent networks.
• Identify and execute opportunities to expand Western Unions retail presence and digital offerings across the region.
• Analyze market trends customer behavior and competitor activities to support strategic decision-making.
• Develop and implement pricing strategies that strengthen competitiveness and support business growth.
• Build and maintain strong relationships with internal and external stakeholders including strategic partners and agents.
• Collaborate with marketing operations and compliance teams to support key business initiatives and ensure operational excellence.
• Identify new business opportunities and strategic partnerships that contribute to long-term growth.
• Support the delivery of innovative customer solutions that enhance engagement and strengthen customer loyalty.

Role Requirements

• Fluent French and English language skills with the ability to build relationships across multiple markets.
• Proven track record of driving business growth revenue expansion or market development.
• Experience managing commercial partnerships agent networks or customer-facing business relationships.
• Strong commercial mindset with the ability to identify opportunities and turn them into results.
• Comfortable working in a fast-paced entrepreneurial environment where initiative and ownership are valued.

Workplace Option

Western Union values in-person collaboration problem solving and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office a minimum of three days a week.

BENEFITS AND OTHER DETAILS

Benefits

You will also have access to short-term incentives multiple health insurance options accident and life insurance and access to best-in-class development platforms to name a few. Please see the benefits below specific to your country. If applicable additional role-specific benefits will be mentioned during your interview process or in an offer of employment.

Your South Africa-specific benefits include:

• Medical aid options
• Retirement and savings benefits
• Life and disability insurance
• Employee assistance programs
• Learning and development opportunities

Other Details

We are passionate about honoring our employees identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race color national origin religion political affiliation sex sexual orientation gender identity age disability marital status or veteran status. The company will provide accommodation to applicants including those with disabilities during the recruitment process following applicable laws.

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Estimated Job Posting End Date:

0

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

Required Experience:

IC

Employment Type : Full-Time
Experience: years
Vacancy: 1