Job description
Job Requirements:
- Arrears Management
- Monitor non-legal arrears reports daily/weekly.
- Sending arrears reports to all relevant parties once a week.
- Identify accounts that meet pre-legal escalation criteria (arrears older than 60 days).
- Update all notes on relevant programs/Excel Sheets.
- Liaise with Property Managers/Administrators on which matters needs follow up with the tenants/homeowners overdue rental/levy accounts
- Liaise with Legal Manager/Property Managers where a tenant/homeowner wants to negotiate a payment arrangement.
- Assist with the drafting of the Acknowledgement of Debt.
- Track and monitor adherence to payment plans.
- Working through unallocated payments list from Finance and allocate payments if possible.
Pre-Legal Process Administration
- Assist Legal Manager in doing final emails to tenants/home owners who are in arrears before handovers to attorneys are done.
- Attend legal meetings and make notes of matters that must be handed over and follow up on the hand over packs.
- Ensure files are complete and audit-ready Legal Manager attends to handover.
Assistance to Legal Manager
- Assist Legal Manager in uploading legal invoices for Legal Managers approval
- Raising approved legal invoices on tenants accounts.
- Update legal reports comments on PIMS (if needed)
Skills Essential to the Role Technical
- Grade 12 (Matric),
- Relevant Diploma in Credit Management will be a benefit
- A minimum of 3 5 years property experience
- Strong Proficiency in relevant computer packages (MS Office) and software packages
- Excellent attention to detail and numerate accuracy
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