UPS Electrical Technician

Position Summary

The UPS Technician will be responsible for providing specialist technical support across UPS systems and associated critical power infrastructure.
The successful candidate will perform preventative and reactive maintenance, fault diagnosis, installations, upgrades, testing, and commissioning activities across a range of commercial and industrial environments.
This role requires someone who can operate independently, confidently troubleshoot complex technical issues, and deliver high-quality outcomes for customers.

Key Responsibilities

UPS Systems & Critical Power

• Provide specialist technical expertise across UPS systems and critical power infrastructure.
• Perform preventative and reactive maintenance on UPS systems and associated battery systems.
• Diagnose and resolve complex UPS faults, alarms, and system issues.
• Carry out battery testing, inspections, replacements, and performance assessments.
• Complete UPS installations, upgrades, replacements, and commissioning activities.
• Perform system testing, verification, and reporting in line with manufacturer requirements and industry standards.
• Provide technical recommendations to improve system reliability, performance, and asset lifecycle outcomes.
• Maintain strong knowledge of UPS technologies, manufacturers, and industry best practices.

Electrical Maintenance & Technical Support

• Complete electrical maintenance, repairs, and installations as required.
• Undertake detailed electrical fault finding and troubleshooting.
• Support critical fault response and emergency service activities.
• Assist with infrastructure upgrades, renewals, and improvement projects.
• Ensure all work is completed safely, efficiently, and to a high standard of workmanship.

Customer Service & Reporting

• Build strong relationships with customers, suppliers, and stakeholders.
• Provide professional specialist technical advice and solutions.
• Complete accurate service reports, testing documentation, and compliance records.
• Identify opportunities to improve system performance and reduce customer downtime.

What We're Looking For

We are seeking an experienced electrical professional with a strong UPS technical background and a passion for delivering specialist critical power solutions.
The ideal candidate will have:

• Electrical qualification and relevant industry experience.
• Proven experience working with UPS systems and critical power infrastructure.
• Strong fault-finding, diagnostic, and problem-solving skills.
• Experience with UPS servicing, maintenance, testing, commissioning, or installations.
• Ability to work independently and manage customer-facing responsibilities.
• Strong commitment to safety, quality, and continuous improvement.

Experience with leading UPS manufacturers, battery systems, data centers, industrial environments, or critical infrastructure will be highly regarded.

Reporting Line

Reports to: Operations Manager
Works closely with:

• General Manager
• Contracts Manager
• Scheduler
• Project Managers
• Electrical Technicians
• Service Team Members
• Approved Electrical Subcontractors

Why Join The Client?

• Join a respected and growing organisation specialising in critical power solutions.
• Work with advanced UPS technologies and mission-critical infrastructure.
• Become part of a specialist technical team delivering essential services to customers.
• Be involved in projects where reliability and uptime are critical.
• Develop your technical expertise and career opportunities.
• Work alongside experienced industry professionals in a supportive and collaborative environment.

Eligibility Requirements

• To enhance your application, kindly provide a summary showcasing your UPS experience and knowledge.
• Applicants must be New Zealand residents or hold valid working rights in New Zealand.