Job description
To provide temporary administrative support to Rimon Health and Sandringham Gardens, with particular focus on patient onboarding, regulatory documentation, record keeping and general administrative duties.
Role and Responsibilities
- Assist with the onboarding and registration of patients onto Rimon Health.
- Collect and verify required patient information and supporting documentation.
- Follow up on outstanding documentation with relevant staff, departments, patients or families.
- Ensure all required regulatory and compliance documentation is obtained.
- Maintain accurate and complete patient files, both electronic and hard copy where applicable.
- Scan, upload, capture and file documentation on the relevant systems.
- Assist with checking patient files for missing or incomplete information.
- Maintain administrative trackers and follow-up lists.
- Assist with preparation of documentation for audits, inspections and compliance reviews.
- Liaise with nursing, intake, finance and other relevant departments regarding outstanding information.
- Perform general administrative duties including data capturing, filing, photocopying, scanning and document management.
- Assist with other reasonable administrative tasks required by Rimon Health and Sandringham Gardens.
Qualifications and Education Requirements
- Grade 12 / Matric.
- Basic computer literacy, including Microsoft Word, Excel and Outlook.
- Good administrative and organisational skills.
- Ability to maintain accurate records and follow established processes.
- Good written and verbal communication skills.
- Ability to maintain confidentiality when working with patient information.
- Previous administrative experience would be advantageous but is not essential.
Preferred Skills
- Accurate and methodical.
- Well organised.
- Reliable and responsible.
- Able to follow instructions and procedures.
- Able to work across different departments.
- Comfortable working with confidential information.Able to prioritise tasks and work under supervision.
- Willing to learn new systems and processes.
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