Store Manager

SUMMARY:
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POSITION INFO:

The purpose of this position is to have a successful individual that will be responsible for managing an individual store through execution of the marketing and operations plans. Who will co-ordinate specific marketing, administrative, logistics, HR, sales, and operations sequences and attends to the general applications and interventions associated with the functionality within the store.

KEY RESPONSIBILITIES:

Asset Management

• Responsible for the branch, ensuring that the outside of the store is kept neat and tidy and that inside fixtures and fittings are accounted for and maintained.

• Co-ordination of maintenance and repair services

• Protect and secure all company assets in the store

Stock Control

• Responsible for all stock and will be held accountable for all overages and shortages

• Prepare requisitions to replenish stock

• Identify and report on slow selling items

• Conduct stock takes and manage shrinkage within company requirements.

Merchandising

• Manage the quality and quantity aspects of the merchandise assortments.

• Co-ordinate the layout of shelves and merchandise of seasonal and sale displays.

• Identify new ways of promoting merchandise.

• Ensure required housekeeping standards are always maintained.

Marketing and Sales

• Manage the implementation of all marketing promotions to ensure maximum sales opportunities are exploited.

• Prepare and direct staff who are preparing merchandise displays in alignments with sales and marketing requirements.

• Actively participate in promotions

• Stay up to date with current advertising trends.

• Provide sales leadership to staff.

• Stay current with products, marketing, and pricing of area retailers with similar products.

• Achieve and exceed store sales targets.

• Organizing special promotions sales and events

• Initiating changes/improvement suggestions

Administration and Cash

• Ensure that the standard of administration and procedures in store are met

• Ensure that the responsible persons are following proper procedures when handling all store cash.

• Check and verify these documents daily.

• Manage controllable expenses as this directly affects the profitability of the branch.

• Reporting daily figures to Area Manager

Security / Risk

• Manage the security in all aspects of the business and ensure that security procedures are strictly adhered to

• Monitor security staff and make sure that they are alert and performing their duties to the maximum

• Ensuring that Health & Safety standards are met

• Attend to alarm call outs

Customer Services

• Train staff in customer service

• Assist customers with enquiries and complaints

• Apply Customer Service principles in a friendly and enthusiastic manner daily

• Continuously satisfy customer needs and attract clientele

People Management

• Assign employees to specific duties, by way of their job description, tasking plans and goals

• Encourage, assist, and train employees to become a motivated workforce driving sales

• Manage performance and development of staff

• Ensure that all procedures and policies are being followed and enforce disciplinary action when necessary

• Manage the store staffing blueprint by replenish staffing through the company recruitment policy and processes

• Manage time and attendance of staff

• Conduct staff meetings

MINIMUM REQUIREMENTS:

• (You must be able to answer “YES” to all requirements listed below)

• Matric Certificate.

• NQF 5/6 Certificate or Diploma in Retail/Business Management preferable.

• Valid Driver’s License – Code 8 unendorsed

• 2-5 years in relevant Sales/retail/operations environment as an

• Assistant Manager/ Manager

COMPETENCIES

• Analytical Thinking

• Coaching & Developing Others

• Customer Insight & Focus

• Decision making

• Performance focus

• Problem Solving

• Team Leadership

UNDERTAKING

• Criminal / Credit Check

• Qualification verification

• Computer and Psychometric assessments where required

• First Aid / Firefighting training

If you believe that you qualify and are looking for a challenging career requiring unquestionable commitment and passion, and wish to apply, please upload your CV + motivational letter on the Website/Indeed/Ditto by no later than 02 September 2026.

If you have not been contacted one (1) week from the closing date,