Office Administrator Support (Medical)

Minimum Requirements:

• Matric.
• Certificate, Diploma or Degree in Administration, Business Administration or a related field would be advantageous.
• Minimum 2 years' relevant administrative experience.
• Working knowledge of Sage Pastel.
• Intermediate Excel skills.
• Strong computer literacy.
• Excellent written and verbal communication skills.Â

The successful candidate must demonstrate:

• Excellent organisational and prioritisation skills.
• Strong attention to detail and accuracy.
• Ability to multitask and manage competing priorities.
• Proactive and self-motivated approach.
• Strong follow-through and accountability.
• Ability to think critically and identify solutions.
• Professional and mature work ethic.
• Excellent communication and interpersonal skills.
• Ability to work independently while remaining a strong team player.
• Willingness to learn and develop.
• High level of integrity, transparency and reliability.
• Ability to work in a fast-paced environment.
• A genuine willingness to provide hands-on support to management and the wider team.

The Role:
This is a flexible and supportive role that does not follow a rigid or narrowly defined job profile. The successful
candidate will work closely with the core Management team and provide administrative support across various
areas of the business as required.
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Responsibilities may include, but are not limited to:
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Administration & Data Management:

• Managing and maintaining Excel databases, schedules and trackers.
• Capturing, sorting, analysing and evaluating data.
• Maintaining accurate, organised and up-to-date records.
• Filing and document control.
• Managing accommodation bookings and related administrative arrangements.
• Handling telephone queries, follow-ups and day-to-day administrative requirements.
• Providing general administrative and adhoc support to management and departments.
• Assisting management in maintaining an efficient workflow across departments.

Sales & Customer Support:

• Liaising with Sales Representatives and following up on outstanding matters.
• Assisting with order verification and processing.
• Preparing picking slips and invoices.
• Preparing and processing quotations using Sage Pastel.
• Following up on orders, customer queries and outstanding information.
• Processing Waybill-related documentation, freight information.
• Providing administrative support to ensure a smooth and efficient sales process.
• Assisting with basic digital marketing.Â

Government Sales, Quotations & Tenders:

• Assisting with government-focused quotations and tender submissions.
• Monitoring tender portals and relevant government websites.
• Identifying potential quotation, tender and sales opportunities.
• Maintaining tender and quotation deadlines and ensuring timely follow-ups.
• Taking and distributing meeting minutes were required.Â

The ideal candidate will be:
Organised. Proactive. Honest. Accountable. Detail-oriented. Professional.

The company values character and attitude highly. The successful candidate must be transparent, dependable and willing to work as part of a team.  The successful candidate will play an important role in helping the Management team reduce administrative backlogs, improve workflow, maintain productivity and ensure that day-to-day business activities continue to run efficiently.