Direct Pharmacist Assistant PBQ – Midrand

Job Description

• Dis-Chem Pharmacies require the services of a reputable Pharmacist Assistant Post Basic Qualified - PBQ for their Dis-Chem Direct store. You will be responsible for dispensing medications, providing pharmaceutical expertise to patients and healthcare professionals, and ensuring the safe and effective use of prescription medications.

Minimum Requirements:

• Grade 12 / Matric
• Post Basic Pharmacist Assistant Qualification
• Registered with the South African Pharmacy Council (SAPC)
• Willing and able to work retail hours

Advantageous:

• Knowledge of Retail/ FMCG operations
• 3rd Additional Language
• Knowledge of or experience in SAP and E-Scripting
• Unisolv Experience

Duties and Responsibilities:

Pharmacy Council

A pharmacist's assistant registered in the category pharmacist's assistant (post-basic) may perform the following services or acts under the direct personal supervision of a pharmacist in a pharmacy:

• the sale of Schedule 1 and Schedule 2 medicines or scheduled substances
• assist with the compounding, manipulation or preparation of a non-sterile or sterile medicine or scheduled substance according to a formula and Standard Operating Procedures approved by the responsible pharmacist
• assist with the manufacturing of a non-sterile or sterile medicine or scheduled substance according to a formula and Standard Operating Procedures approved by the responsible pharmacist the re-packaging of medicine the distribution and control of stock of Schedule 1 to Schedule 5 medicines or scheduled substances
• the ordering of medicine and scheduled substances up to and including Schedule 5 according to an instruction of a person authorised in terms of the Medicines Act to purchase or obtain such medicine or scheduled substance
• the reading and preparation of a prescription, the selection, manipulation or compounding of the medicine, the labelling and supply of the medicine in an appropriate container following the interpretation and evaluation of the prescription by a pharmacist
• the provision of instructions regarding the correct use of medicine supplied
• the provision of information to individuals in order to promote health

Dispensing of Medication under direct personal supervision of Pharmacist:

• Accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the South African Pharmacy Council
• Capture script details accurately and verify patient’s details on the system
• Ensure accurate picking / packing / labelling and checking of medication and be aware of common dosages as well as important drug interactions
• Give accurate instructions to the patients regarding the correct use of medicine supplied
• Keep abreast of changes in medical scheme procedures and requirements for claims and dispensing
• Ensure that all prescriptions entered, are checked for accuracy by a pharmacist and signed by a pharmacist

Customer Service:

• Advise and assist patients at the dispensary, self-medication counter and front-shop
• Follow up with patients regarding script tracking report as requested by the dispensary manager and follow up appointments
• Explain all medical aid cost to patients
• Provide information to individuals in order to promote health
• Follow through on any promises made to customers

Administration:

• Process all paperwork necessary for the accurate submission of claims to medical schemes
• Correct errors on scripts rejected by medical scheme
• Ensure authorization of chronic, HIV and oncology medication
• Maintain customer profiles on the system
• Merge profiles locally and Vexall should be notified to merge profiles centrally
• Take note of any messages on the customer profile and take suitable action

Stock Control:

• Report on low/out of stock levels and stock errors to the dispensary manager
• Facilitate Bi-annual stock takes
• Exercise stock, cash and asset control

General:

• Housekeeping must be in accordance to Dis-Chem standards. Make sure that the store is always clean and tidy.
• Adhere to Dis-Chem policies and procedures and standard operating procedures.
• Adhere to health and safety rules and regulations.
• Fridges and workstations must be clear of clutter and personal belongings.
• All staff must work in Dis-Chem approved uniforms.

ROLE COMPETENCIES

• Knowledge and understanding of Unisolv SAP.
• Finds solutions to potential issues as well as knowing when to escalate the problem and what level to escalate it to.
• Excellent communication skills, including the ability to communicate with people from all sections of the community.
• Addresses customer queries in a timely manner.
• Takes personal responsibility for the quality and timeliness of work and achieves results with little oversight.
• Demonstrate patience and the ability to remain calm in stressful situations.
• Technical skills Computer i.e. Microsoft office, numerical skills, Unisolv, E-Scripting

Special conditions of employment:

• Registered with the South African Pharmacy Council
• Willing and able to work retail hours
• Controlled room temperature, security, limited space, health and safety, risk stock
• Physically fit and able to stand for a long period
• Valid driver’s license
• Clear credit and criminal records

Remuneration and benefits:

• Market-related salary
• Medical aid
• Provident fund
• Staff account

Closing Date 30 September 2026