Wellness Assistant Harvest Place

Job Description

Customer Experience

• Be professional
  
• Approach all customers, greet, smile and offer assistance
  
• Identify customer needs in order to provide optimal experience
  
• Takes responsibility for serving the customer and finding solutions to customers’ queries
  

Apply Selling Skills

• Meet customers needs and expectations by asking, listening to and advising customers as to options/services/products available
  
• Offers alternatives to the customer if merchandise is not available
  
• Achievement of sales and unit targets
  
• Knows what new lines and promotions have come into the store
  

Store Disciplines & Productivity

• Opening & closing procedures are followed
  
• To ensure all merchandising principles are in place at all times and that every item is ticketed
  

Minimise Shinkage

• Ensure accurate stock counts & checking of product expiry dates
  
• Cash handling - assist at point of sale and with cash ups
  

Requirements

• Minimum 1 year Wellness Warehouse experience as a Sales Assistant
  
• Applicable Wellness Academy Foundation Training & Specialization Training
  
• All supplier training
  
• Fully computer literate
  
• Perfect written and verbal communication skills
  
• Ability and willingness to work weekends and extended retail hours
  
• Competency Assessment Achieved
  

Benefits

• Remuneration based on a ‘cost to company’ model and performance incentives.
  
• All permanent team members are required to join the company’s provident fund and risk benefit.
  
• Medical aid options are available.
  
• Birthday leave
  
• Team member discounts on in-store and online purchases
  
• Ongoing learning and development through our in-house Wellness Training Academy and supplier training.
  
• Opportunities to be involved in CSI initiatives, events, and experiences (environmental and social)
  

Requirements
Basic knowledge of vitamins, minerals, and supplements Understanding of nutrition and healthy lifestyles Awareness of natural and complementary health products Ability to learn product information quickly