Assessment Centre Graduate Assistant

About the role
The role will provide exposure to psychometric assessment coordination, candidate administration, client and candidate communication, assessment-centre administration, report administration, project support, data management and professional assessment processes.

Responsibilities:

Psychometric Assessment Centre Administration

• Coordinate assessment bookings and maintain accurate assessment schedules.
• Communicate assessment arrangements and requirements to candidates.
• Follow up with candidates regarding assessment attendance and completion.
• Respond to routine candidate and client queries professionally and timeously.
• Maintain accurate candidate, assessment and project records.
• Assist with preparing assessment documentation and candidate information.
• Assist with ensuring that assessment activities are coordinated within agreed timelines.
• Support the day-to-day administration and organisation of the Psychometric Assessment Centre.

Support to Industrial Psychologists

• Assist Industrial Psychologists with preparing for psychometric assessment projects and assessment sessions.
• Prepare relevant candidate information, documentation and assessment materials as instructed.
• Assist with coordinating candidates before, during and after assessment sessions.
• Provide administrative support for candidate and panel feedback sessions.
• Assist with preparing feedback packs, presentations and supporting documentation.
• Coordinate diaries and appointments for feedback sessions when required.
• Assist Industrial Psychologists with administrative follow-up arising from assessment projects.
• Support professionals with the preparation and organisation of assessment-related information while ensuring that professional interpretation and decision-making remain with appropriately registered practitioners.

Assessment Report Administration

• Download and distribute completed assessment reports to the appropriate report writers or assessment professionals.
• Monitor report-tracking schedules and agreed turnaround times.
• Assist with ensuring that appropriate report templates and candidate information are available.
• Assist with formatting, document preparation and administrative quality checks where appropriate.
• File final assessment reports on designated systems.
• Maintain confidential and accurate electronic and physical assessment records.
• Assist with preparing completed documentation for client submission under appropriate professional guidance.

Candidate and Client Coordination

• Communicate professionally with candidates regarding assessment arrangements.
• Provide candidates with approved logistical and procedural information.
• Escalate assessment-related or professional queries to the relevant Industrial Psychologist or assessment professional.
• Assist with coordinating panel and candidate feedback appointments.
• Maintain professional communication with clients and internal team members.
• Support a professional and positive candidate experience throughout the assessment process.

Project and Administrative Support

• Assist with psychometric assessment projects and general project coordination.
• Maintain project trackers, assessment schedules and administrative records.
• Assist with invoicing information and other assessment-centre administrative requirements where required.
• Support data capturing, research administration and basic trend-analysis activities.
• Assist the Assessment Team with research, validation and development projects under professional guidance.
• Support continuous improvement of assessment-centre administrative processes.

Minimum Requirements

• South African Unemployed youth between the ages of 18 and 34.
• Must not have participated on the YES programme before.
• Matric.
• A recognised Bachelors degree, preferably in Psychology, Industrial Psychology, Human Resources, Behavioural Sciences, Business Administration or a related field.

Key Competencies
The successful candidate should demonstrate:

• Professionalism and ethical conduct.
• Well-developed work ethic, reliability and personal accountability.
• Punctuality and consistent attendance.
• Attention to detail and accuracy.
• Good written and verbal communication.
• Analytical and critical-thinking ability.
• Organisation and time management.
• Good interpersonal skills.
• Initiative and willingness to take responsibility for assigned tasks.
• Dependability and follow-through on commitments.
• Willingness to learn and receptiveness to supervision, coaching and constructive feedback.
• Ability to follow instructions, procedures and established quality standards.
• Respect for confidentiality and appropriate handling of sensitive candidate and client information.
• Ability to manage multiple administrative tasks and meet deadlines.
• Teamwork and collaboration.
• Sound judgement.
• Digital literacy.

Please consider your application unsuccessful when you have not heard from the Signa Opportunity team within two weeks of submitting your application.