Job description
Purpose of the Role
To plan, coordinate and drive assigned product-focused marketing activity, including product launches, product promotions, product mailers, catalogues, sales-support material and related campaign requirements. The role turns approved product priorities into accurate product information, practical plans, complete briefs, stakeholder follow-up and execution-ready handovers, while owning the day-to-day marketing tools and product-campaign information used to support delivery.
Key Performance Areas
Product campaign planning and coordination
- Prepare clear plans, timelines, deliverables and dependencies for assigned product activity.
- Drive follow-through from approved priority to execution-ready handover.
- Escalate blocked work and priority conflicts.
Product information readiness and accuracy
- Gather, verify and structure product information for campaigns, mailers, catalogues and sales tools.
- Resolve missing details and inconsistencies promptly.
- Ensure downstream teams receive complete and usable information.
Product marketing tools and data ownership
- Maintain the day-to-day tools, source files, schedules, campaign information and status records used for product-campaign delivery.
- Ensure product-campaign data remains accurate, current and traceable.
- Identify tool or data gaps and propose improvements within Operations standards.
Briefing and handovers
- Prepare complete product briefs with context, content needs, specifications, imagery, timing and intended use.
- Hand complete requirements to Creative Studio and Visual Content at the correct stage, and hand approved rollout requirements to the Marketing Operations Coordinator for practical campaign execution.
- Communicate changes promptly.
Stakeholder coordination and follow-through
- Coordinate product, sales and business inputs, approvals and dependencies.
- Provide practical status updates.
- Keep assigned product activity moving through active follow-up.