Field Marketer

• An established company in the Eastern Cape is seeking a Field Marketer to drive sales, develop new business, and service existing customers across Mthatha, Lusikisiki, Bizana, Maclear, Port St Johns and Tsolo.

Key Responsibilities and Accountabilities:
Customer Service:

• Servicing the needs of existing customers
• Collecting customer feedback in a positive & constructive manner
• Merchandising and adhering to the required merchandising standards and/or layouts of stores
• Recommend products to customers
• Expedite the resolution of customer problems and complaints to maximize satisfaction

Business Development & Strategies:

• Responsible for the achievement of sales targets and goals
• Maintain and increase sales for the company
• Establish, maintain and expand the customer base / relationships
• Increase business opportunity through various routes to market
• Identifying business opportunities and opening new accounts
• Building the brand and negotiating of the best possible space and exposure

Sales Administration:

• Communication with Area Manager on a regular basis.
• Continuously improve though feedback
• Returns management by monitoring and controlling returns
• Assist with trade shows, deliver stock as and when needed
• Responsible for collection of payments and depositing in company account
• Compiling sales figures and analyzing sales figures and report shortfalls to the Area Manager
• Logging daily customer contact on CRM
• Relevant claims submissions to be completed daily / weekly / monthly (odo readings, sales reports, petrol claims etc).

Company vehicle:

• Take responsibility for the company vehicle
• Responsible for the vehicle maintenance and day to day care of vehicle
• Adhere to company vehicle policy and procedure

Industry Trends:

• Monitor opposition activity and market trends and communicate findings to Management
• Always striving to be the best in the industry

Requirements:

• 2–3 years’ experience in sales, merchandising, route sales or FMCG/retail sales.
• Based in Mthatha
• Proven track record of achieving sales targets.
• Valid Code 8 driver’s licence.
• Good communication, negotiation and relationship-building skills