CRM Coordinator

CRM Coordinator iGaming

About the Role

On behalf of our client a global iGaming operator we are looking for an experienced CRM Coordinator to coordinate CRM campaigns while leading a team of CRM professionals.

This is a hands-on opportunity for someone who understands the fast-paced iGaming environment and is confident managing both campaign execution and people.

Key Responsibilities

• Coordinate and manage CRM campaigns across multiple channels.
• Plan execute and monitor campaigns throughout the customer lifecycle.
• Lead and support a team of 5 CRM professionals.
• Ensure campaigns are delivered accurately on time and in line with business objectives.
• Monitor campaign performance and identify opportunities for optimisation.
• Collaborate with Marketing Product Retention and other key teams.
• Ensure CRM activities follow internal processes and industry requirements.
• Provide regular campaign reporting and performance insights.

Requirements

• 3 years of experience in CRM Campaign Management.
• Previous experience leading a team.
• Mandatory iGaming industry experience.
• Strong understanding of CRM campaigns and customer engagement.
• Strong organisational communication and problem-solving skills.
• Ability to work effectively in a fast-paced target-driven environment.
• Fluent in English; additional languages will be considered an advantage.

Compensation & Benefits

• ZAR 30000 gross per month non-negotiable
• Provident Fund contribution
• Medical Insurance coverage
• Performance-based bonus
• International working environment
• Strong opportunities for career growth and development

If you have the required iGaming CRM campaign management team leadership experience and are available immediately wed love to hear from you.

Employment Type : FULL_TIME
Experience: years
Vacancy: 1