Job description
Key Performance Areas
Information security operations:
- Monitor security alerts and events from various systems (SIEM, IDS/IPS, endpoint tools)
- Investigate potential threats and elevate incidents as necessary
- Support implementation and monitoring of security controls (firewalls, access control, encryption)
- Maintain and administer security tools including antivirus, DLP, and endpoint protection
- Install and manage security software solutions to protect IT infrastructure
Risk management:
- Participate in enterprise risk assessments to identify threats and vulnerabilities
- Support vulnerability assessments, analyse results, and assist in remediation prioritisation
- Collaborate with IT and business teams to reduce identified risks
- Contribute to penetration testing activities and remediation efforts
- Assist in developing organisational security best practices
Incident management and response:
- Support incident response activities including investigation, documentation, and reporting
- Analyse security breaches and assess impact
- Maintain accurate incident records for audit and compliance purposes
- Collaborate with internal stakeholders during incident remediation
Compliance and governance
- Support compliance with industry standards and frameworks (PCI-DSS, ISO 27001, SOC 2, GDPR, POPIA, NIST),
- Participate in internal and external security assessments and audits
- Ensure compliance with Client Third Party Risk Reduction (CTPRR) requirements
- Assist in implementing security controls aligned with regulatory requirements
Client and stakeholder engagement:
- Engage with clients on security-related matters including risk remediation and onboarding
- Provide security advisory support for new software and system implementations
- Collaborate with cross-functional teams to embed security into business processes
Security awareness and continuous improvement:
- Contribute to security awareness initiatives and training programmes
- Develop training materials and educate staff on best security practices
- Research emerging threats and recommend enhancements
- Evaluate and support implementation of new security technologies
Key Internal and External Relationships
Internal
Stakeholder:
- IT Teams - Collaboration on security implementation and vulnerability remediation
- Risk and Compliance - Alignment on regulatory and governance requirements
- Business Units -Security guidance and risk awareness
- Security Operations Team - Coordination of monitoring and incident response
Stakeholder:
- Clients - Security governance, compliance alignment, and risk remediation
- Third-party Vendors - Security assessments and risk management
- Industry Bodies - Staying informed on security standards and trends
Organogram
Information Security Manager
This position
Competencies
Knowledge:
- Degree in Information Security, Cybersecurity, Computer Science, or related
- Familiarity with security frameworks (NIST, CIS, PCI-DSS, ISO 27001, GDPR)
- Understanding of network security, system architecture, and protocols
- Experience with SIEM tools, firewalls, IDS/IPS, & endpoint security
- Knowledge of vulnerability management and penetration testing practices
- Bachelor’s degree or equivalent in a relevant field
- Preferred Certifications: CompTIA Security+/ CISSP /CISM
Skills:
- Technical Expertise (L3)
- Problem Solving (L3)
- Planning and Organising (L3)
- Customer Service (L3)
- Oral and Written Communication (L3)
Attributes:
- Attention to detail
- Collaboration
- Resilience
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