Learning and Development Facilitator - Nutun

Learning and Development Facilitator Durban

Role Purpose:The Facilitator will be responsible for delivering training aligned with company and client objectives, continuously improving training content and delivery methods, identifying skill gaps, and enhancing employee competencies. The role also includes monitoring and reporting on training progress and trainee performance to ensure effective learning outcomes.

Core Competencies Required

• Digital Leadership and Management Competency Cluster - enable effective business leadership essential to driving the vision and direction, and mobilise adoption and execution thereof. (*2 & 3 as applicable to some leadership levels and roles only)
• Self-leadership: the ability to intentionally influence own thinking, feeling and actions towards one’s objective/s by leveraging own personal experience, knowledge, and unique skill set into developing a plan of action that can inspire one’s team.
• Leading Others: the ability to take care of the needs of the team, communicate the strategy and vision, supporting teams and individuals through the business changes, and creating the conditions to enable performance excellence and innovation. This includes fostering positive and constructive feedback, recognition, leadership, and personal and professional development.
• Leading the Business: the ability to set and achieve challenging goals, take fast and decisive action when needed, outperform the competition, and inspire others to perform at the highest level they can by fostering business/system-wide thinking, and consistently act as an inspirational role model.
• Business Competency Cluster - enable the business to be competitive and drive the desired client experience as well as the success of the strategic vision of the organisation.
• Business savvy: the ability to understand and apply business insights to navigate the market for competitive advantage.
• Digital/Technology savvy: demonstrating an in-depth understanding of the digital landscape within the industry and the ability to leverage technology to achieve business goal.
• Customer Centricity – demonstrating an in-depth understanding of clients and customers, their needs to develop tailored solutions.
• Functional Competencies - enable our organisational processes and empower employees to master their roles aligned to the specific requirements of each function within Nutun to ensure the success of the Business Value Chain and Operating Model. (Limited to 5-8 primary functional competencies)
• Facilitation Skills
• Communication Skills
• Interpersonal Skills
• Detail Orientation
• Microsoft Office
• Flexibility of shifting
• Time Management

Behavioural Competencies - enable decision-making at all levels of the organisation in line with values and drives the business culture.

Leads, manages and/or performs in all work engagements by displaying the following values-driven competencies:

• Nutunites at Heart: Embodying the company's values and mission in everything you do.
• People Centric: Ability to build strong relationships and being able to work well with people from different backgrounds and perspectives.
• Do What’s right: Acting with integrity and honesty, and being committed to doing what's best for the customer, even if it's not always easy or convenient.
• Always Exceptional: Going above and beyond and striving for excellence in everything you do.
• Take ownership: Taking responsibility for your actions and being accountable for your decisions.
• Innovate and adapt: Open to new ideas and ways of doing things, and adapting to change.

Key Performance Areas (Focus on the critical key accountabilities/outputs/key result areas and not the tasks that are currently required for this position – preferably a maximum of 8)

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