General Manager / Director

We are seeking an experienced, compassionate and results-driven General Manager / Director to provide strategic and operational leadership within a non-profit organisation.

The successful candidate will have strong experience in NPO management, programme delivery, fundraising, financial oversight and stakeholder engagement, together with the ability to work effectively with a Board, staff and a large volunteer network.

Key Responsibilities

• Provide strategic and operational leadership in line with the organisation’s vision and objectives.

• Work closely with the Board on strategy, governance, reporting and organisational development.

• Oversee programmes, ensuring effective planning, implementation, monitoring and reporting.

• Develop and drive fundraising strategies, donor relationships and funding opportunities.

• Manage organisational budgets, financial controls and responsible use of resources.

• Lead, support and motivate staff and volunteers to achieve organisational objectives.

• Build strong relationships with funders, partners, government, community organisations and other stakeholders.

• Represent the organisation at meetings, events and external engagements.

• Prepare professional reports, presentations and updates for the Board and stakeholders.

• Ensure priorities are delivered efficiently, professionally and within agreed deadlines.

Requirements

• Minimum 5 years’ senior leadership experience, preferably within the non-profit sector.

• Proven experience in programme management, fundraising and financial oversight.

• Interest in the South African mental health, psychosocial support, gender-based violence and/or community development environment.

• Experience working effectively with a Board and managing diverse teams.

• Demonstrated ability to motivate and coordinate large groups of volunteers.

• Excellent networking, interpersonal and stakeholder engagement skills.

• Strong written and verbal communication skills in English.

• Good understanding of budgets and financial management in an NPO environment.

• Excellent organisational and time-management skills, with the ability to work independently.

• Excellent working knowledge of Microsoft Word, Excel and Outlook, including experience preparing presentations and reports.

• High levels of empathy, emotional intelligence and professionalism.

• A proactive, hands-on approach with the ability to manage competing priorities.

The Ideal Candidate

The ideal candidate will be a confident and empathetic leader who can balance strategic direction with hands-on management, build strong relationships, inspire volunteers and staff, and contribute to the organisation’s long-term sustainability and impact.

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