Store Compliance Manager

Job category: Admin, Office Support and Services

Location: Cape Town

Contract: Permanent

EE position: Yes

About our company

Clicks Group

Introduction

Drive and evaluate operational compliance in the Clicks brand by providing information and reports from the compliance officers and other stakeholders in order to prevent loss and risk to the business.

§ To ensure consistency in store operations by driving compliance to systems and procedures and liaising with relevant stakeholders.

§ To manage areas of risk identified by highlighting and reporting on benchmarks set by the business through compliance score-carding.

§ To manage the updating of SOP's through the compliance team and other stakeholders to improve business performance.

§ To manage and co-ordinate the information for score carding thereby providing the business with information to evaluate operational performance.

§ To manage and co-ordinate all communications accurately with stores ensuring that they are aware and informed of relevant information affecting store operations.

§ To manage the effectiveness of the compliance team to achieve business objectives.

§ To manage, co-ordinate, implement and track new business process initiatives

§ To complete trend analysis on Compliance risk to highlight areas of concern for corrective action.

§ To engage with relevant stakeholders regarding new initiatives that impact stores processes & risk.

• To build a high performing team through effective people management and development in order to ensure capability to meet current and future business objectives as well as effective delivery & growth

§ To effectively influence, network and reach decisions with business partners across functions for the effective implementation of strategy and day-to-day business issues

Education and Experience Requirements

• 4-6 years Retail management experience

Job Knowledge and Skills Required:

• Team management
• Knowledge of retail systems and procedures
• General financial knowledge
• Risk related knowledge
• Knowledge of pharmaceutical processes and legislation
• Problem-solving skills
• Time Management
• Facilitation coaching skills
• Interpersonal skills
• Deciding and Initiating Action
• Adhering to Principles and Values
• Persuading and Influencing
• Analysing
• Planning and Organising
• Delivering Results and Meeting Customer Expectations
• Coping with Pressures and Setbacks

Kindly note only applicants who meet the minimum requirements will be contacted.

All positions will be filled in accordance with our Employment Equity plan.We also encourage people with disabilities to apply.

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