Job description
This newly created role is essentially that of a driving tour guide and guest host, responsible for coordinating excursions and transfers across two sister properties. It's a hands-on, front-facing position best suited to someone deeply familiar with the Cape's attractions who takes full ownership of the guest experience once they step off-property.
Core Criteria:
- Valid driver's licence and PDP (Professional Driving Permit) essential
- Advanced driving qualification advantageous
- Previous experience hosting or guiding guests on excursions
- Excellent, up-to-date knowledge of Cape Town and Cape Peninsula attractions, including wine farms, tourist landmarks and points of interest
- Local to the area, with strong familiarity of both property locations
- Well-presented, well-spoken and professional in manner
- Strong communication skills, able to engage confidently with guests across all demographics
- Self-motivated, proactive, and able to manage responsibilities without supervision
- Comfortable working across two properties and coordinating between them
Core Responsibilities:
- Coordinate and manage all guest excursions and transfers between the two properties
- Host and accompany guests on outings, tours, and activities across the Cape
- Take full ownership of the guest experience whenever guests are off-property
- Liaise proactively between both properties to plan and schedule excursions
- Provide expert local insight and tailored recommendations on attractions, wine farms, and activities
- Anticipate guest and operational needs without requiring reminders
- Maintain vehicle standards and ensure safe, professional conduct during all transfers
- Represent both properties with consistency and professionalism at all times
On Offer:
- Salary: R15kpm, DOE
- This is a live-out position