Our client a well-established insurance administration business is looking to appoint two Underwriting Administrators to support their Marine and Commercial Lines portfolios in the Western Cape. The role sits within a client-serving FAIS-compliant intermediary services environment and centres on providing clients brokers and insurers with accurate information and an efficient professional service. The successful candidates will report to the Team Leader and take ownership of a portfolio across the full underwriting cycle.
Key Responsibilities
Liaise with existing and prospective clients providing accurate and appropriate information on policy covers terms and conditions
Build and maintain positive relationships with clients brokers insurers and suppliers
Process quotes new business renewals and endorsements accurately and within agreed turnaround times
Adhere to the Service Level Agreements set by the company
Maintain accurate records and manage files correspondence and diary on an ongoing basis
Study insurance products and proposals gathering and assessing relevant background information
Assess and calculate risk using risk assessments actuarial information available statistics and own judgement
Determine correct and competitive premiums and fees and negotiate terms with insurers and brokers
Specify the conditions to be imposed on different types of policies
Keep detailed records of all policies underwritten and decisions made
Manage credit control across the client portfolio
Support the growth of administration fee income on the allocated portfolio
Keep abreast of developments products and regulatory changes within the industry
Requirements
FAIS compliant with a relevant qualification and RE Exam completed
Class of Business training where applicable
Minimum of 3 years relevant underwriting or insurance administration experience
Marine and/or Commercial Lines exposure will be advantageous
Strong attention to detail with a systematic and thorough approach
Excellent verbal and written communication skills
Strong conflict handling and problem-solving ability
Highly competent on the MS Office suite with experience in a paperless and workflow-driven environment
A team player with a strong focus on service delivery professionalism and integrity
Able to work under pressure while maintaining good humour and effectiveness
Benefits
Salary: R30 000 - R45 000 CTC Per Month Depending on experience
Discretionary performance bonus paid in December subject to both company and individual targets being met (no guaranteed 13th cheque)
Hybrid working model: two days per week from home with the balance of the week on-site
Employment Type : Full Time Experience: years Vacancy: 1
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Underwriter (Commercial & Marine) • Cape Town, Western Cape, South Africa