Warranty Clerk

An exciting opportunity is available for an experienced Warranty Clerk to join a corporate motor dealership in Johannesburg. We are looking for a detail-oriented individual with solid motor dealership warranty administration experience and knowledge of dealership systems.

Key Responsibilities:

• Process and administer vehicle warranty claims accurately and timeously.
• Prepare, submit and follow up on warranty claims with manufacturers.
• Ensure all warranty documentation and supporting information is complete and accurate.
• Liaise with the Service Department regarding warranty repairs and claims.
• Check job cards and ensure all required information is correctly recorded.
• Monitor outstanding, rejected and unpaid warranty claims.
• Maintain accurate warranty records and filing.
• Ensure warranty claims comply with manufacturer policies and procedures.
• Assist with warranty audits and related administration.
• Liaise with service advisors, technicians and relevant dealership departments.

Requirements:

• Minimum of 2-3 years' experience in a warranty administration role within a corporate or franchised dealership.
• Experience as a Warranty Clerk within a Service Department.
• Experience working within a vehicle dealership and with corporate brands such as Ford, Suzuki, Hyundai, etc.
• Motor industry experience specifically.
• Experience with motor industry systems such as Kerridge, Autoline, etc.
• Excellent attention to detail and communication skills.
• Valid SA Driver’s Licence.
• Grade 12.
• Clear criminal record.

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