Zmo 19391 - Restaurant Manager (Game Lodge)

Employer Description

5-Star Luxury Lodge

Job Description

Our client is seeking a Restaurant Manager to oversee multiple dining venues accommodating up to 150 guests. The successful candidate must bring strong communication skills, a professional and well‑presented demeanor, confidence in decision‑making and ownership and a passion for food and wine service. They should be a natural problem solver, comfortable working in a larger luxury environment with multiple venues and thrive in a fast‑paced setting.

Key Responsibilities

Guests experience

• Be visible and a welcoming presence for our guests
• Create memorable and personalized guests experience
• Build strong relationships with our guests and return guests
• Look for opportunity to continuously improve guest experience

Leadership

• Ability to manage a team of +-50 staff members – waiters & barmen
• Lead by example, hands on during busy period
• Conduct daily service team briefings
• Continuous training and coaching of staff

Managerial

• Duty manager along with a senior manager from time to time
• Coordinate communication between departments
• Respond appropriately during emergencies
• Oversee smooth operation during shift

Administrative

• Training & development of team members
• Ability to execute the vision of the lodge & the Food & Beverage department
• Daily duty and guests’ allocations

Qualifications

• Hospitality qualification
• At least 2 years’ experience
• Driver’s license is a requirement.
• In depth wine, beverage and food knowledge
• Passionate and hands‑on and experienced Restaurant Manager

Skills

• Great organizational skills and able to think on his / her feet
• Refined guest service practices and ability to train and ensure team are upholding these.
• Must be willing to work different shifts / late shifts

Benefits

• Accommodation
• All meals on duty
• 3 weeks on 1 week off cycle
• Uniform and laundry

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