Masterdata Manager (FMCG)

Key Performance Areas:

• Develop and implement a group master data governance framework across all business units.
• Define data ownership, roles and responsibilities across Supply Chain, Finance, Sales and Procurement.
• Establish and enforce master data policies, standards and procedures, including audit and control requirements.
• Drive standardisation of data definitions and structures across systems and sites.
• Manage key master data domains, including customer, supplier and procurement data, material/SKU, Bills of Material, production data, milk sourcing data, pricing and trade terms.
• Oversee the creation, maintenance, and deletion of master data objects, supported by effective validation and approval of workflows.
• Ensure data is accurate, complete, consistent, and synchronised across ERP and related systems.
• Support system implementations, upgrades, and integrations from a master data perspective.
• Implement data quality monitoring, reporting, cleansing, and issue-resolution processes.
• Identify the root causes of data errors and drive corrective actions.
• Manage changes to master data structures and standards, including impact assessment across systems and business processes.
• Continuously improve master data processes and support business transformation and integration initiatives.
• Develop data management capability and provide guidance to business users on master data standards and processes.
• Work closely with Supply Chain, Finance, IT, Sales and Operations teams to strengthen data integrity and accountability.

Knowledge & Skills:

• A relevant tertiary qualification in Supply Chain, Information Systems, Business or related field.
• 8 to 10 years experience in master data management, ERP systems or supply chain data environments.
• Experience in multi-site or multi-system environments, preferably within FMCG or manufacturing.
• Proven experience in data governance, data quality management, and system integration.
• Strong understanding of ERP systems and master data structures.
• Strong analytical, problem-solving, communication, and stakeholder engagement capability.