MIS Technical Lead

We are seeking a highly analytical and experienced Business Intelligence Developer
to take ownership of one of the core reporting functions within our company.

• A Bachelor’s degree or relevant certificate in Computer Science, Information
  Systems, Statistics, Mathematics, or a related quantitative field.
• BI & Analytics experience: Minimum of 5 years of experience in Business
  Intelligence development, data analysis, or a similar quantitative role.
• Leadership experience: Relevant experience in management, team lead, or
  senior supervisory capacity is advantageous
• Industry expertise: Demonstrable experience working within the Short-Term
  Insurance or broader Financial Services industry is advantageous.
• Data warehouse experience: Proven background in designing and working
  with Data warehouse concepts.
• SQL mastery: Expert-level proficiency in working with large, complex SQL
  Server databases.

Job Responsibilities
The MIS Technical Lead will be the primary custodian of data in their respective area,
responsible for the full reporting lifecycle. Key deliverables include:

Data integration and modeling

• Analysing and understanding data from multiple sources to create integrated,
  unified views that can be used to drive accurate decision-making within the
  operational/other environment.
• Working with several large and complex SQL databases to ensure data quality,
  integrity, and accessibility for reporting purposes.
• Be fully capable of developing and maintaining OLAP or Tabular Model Cubes
  within a SQL environment (SQL Server 2010 or higher) to enable high-speed
  analytical queries.
• Propose and implement data schema and data flow optimisation for
  enhanced reporting performance and system scalability.
  Reporting delivery and implementation
• Establishing, collecting, and maintaining the complete set of business
  reporting requirements by engaging directly with leadership and internal
  stakeholders.
• Leading the design and implementation of new BI reports and dashboards
  based on defined business requirements.
• Analysing existing legacy reports, optimising them for efficiency, and driving
  standardisation across the company to ensure consistency in performance
  metrics.
• Setting up, maintaining, and administering core BI tools, infrastructure, and
  ensuring seamless integration with all company data sources.
  Stakeholder management
• Establish and maintain strong working relationships with internal clients and
  acting as a trusted advisor to ensure BI delivery consistently meets their
  strategic requirements.
• Proactively identifying trends, performance anomalies, and commercial
  opportunities within the data, and translating these findings into clear,
  impactful presentations for executive audiences.
  Team leadership & management
• Lead, mentor, and manage the performance and professional development of
  the relevant reporting team.
• Allocate BI and BA resources effectively across projects and support activities,
  ensuring optimal workload distribution.
• Foster a collaborative environment that encourages knowledge sharing and
  high performance.
• Set clear objectives, conduct regular performance reviews, and provide
  constructive feedback to team members.
• Advanced user and developer proficiency with BI technologies, particularly
  Microsoft Power BI. Familiarity with the Microsoft ecosystem (e.g., PowerApps)
  is beneficial.
• In-depth understanding of database management systems, Online Analytical
  Processing (OLAP), and the ETL (Extract, Transform, Load) framework.
• Strong knowledge of SQL queries, SQL Server Reporting Services (SSRS) for
  structured report delivery, and SQL Server Integration Services (SSIS) for data
  movement and transformation.

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