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Client Services AdministratorRemote Recruitment • Cape Town, Western Cape, ZA
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Client Services Administrator

Client Services Administrator

Remote Recruitment • Cape Town, Western Cape, ZA
11 days ago
Job type
  • Remote
  • Quick Apply
Job description

Salary: R29 000 - R32 000 per month

Remote Recruitment is hiring a Client Services Administrator for a UK employer, fully remote from South Africa.

Role overview

You will be the steady point of contact for a UK company’s clients, handling the admin behind each account so service promises are actually kept. It suits someone who likes tidy records and clients who feel looked after.

You will work 09:00-17:00 UK time (11:00-19:00 SAST) from home, with equipment guidance, a proper induction and a manager who is contactable through the day. This is a permanent role, not a short contract.

Key responsibilities

  • Own day-to-day client queries by email and phone through to resolution
  • Keep client records, contracts and account details accurate
  • Coordinate onboarding for new clients and gather what is needed
  • Prepare service reports and renewal paperwork
  • Chase internal teams so client commitments land on time
  • Escalate risks early rather than letting them drift

What you'll need

  • Two or more years in client services, account admin or customer support
  • Experience with a CRM or service desk tool such as HubSpot, Salesforce or Zendesk
  • Confident, professional written English with clients
  • Comfortable managing several accounts without dropping detail
  • Reliable home internet and a quiet space for UK-hours work

Nice to have

  • Exposure to B2B or professional services clients
  • Experience with renewals or contract admin
  • Familiarity with SLA reporting

What's on offer

A permanent, fully remote role with a UK employer, a defined client portfolio of your own, and a manager who backs you when accounts get busy. There is a clear path into account management.

Remote Recruitment connects South African talent with UK employers. We reply to every application.

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Client Services Administrator • Cape Town, Western Cape, ZA

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