Assistant Contract Manager CPT

What youll be doing

• Supervisory Leadership & Team Support: Assist in directing, motivating, and supervising site cleaning teams and room attendants across rotating shifts; coordinate daily shift rosters, manage shift attendance, and conduct on-the-floor operational training.
• Housekeeper Collaboration & Quality Control: Work closely with the hotel Executive Housekeeper and site management; conduct regular floor and room inspections to ensure hotel-grade hygiene, quality, and turnaround standards are consistently met.
• Operational Execution & Client Relations: Support the Contract Manager with daily client queries, SLA compliance, and immediate service delivery adjustments.
• Stock & Resource Management: Assist in monitoring cleaning chemical usage, issuing site consumables, auditing equipment maintenance, and keeping accurate inventory registers.
• Health & Safety Compliance: Ensure strict adherence to Occupational Health and Safety (OHS) standards, color-coding sanitation protocols, chemical safety (MSDS), and workplace rules.

What youll need

• Minimum 24 years of supervisory or team-lead experience strictly within Housekeeping and Cleaning Services (Hotel, Resort, Lodge, or Hospitality environment).
• Strong interpersonal and communication skills with a proven ability to lead floor staff, address operational challenges, and liaise professionally with hotel stakeholders.
• Industry Knowledge: Good working knowledge of hotel housekeeping standards, cleaning equipment, chemical handling, and room inspection protocols.
• Shift Availability: Fully available and willing to work flexible shift rosters, including night shifts, weekends, and public holidays as required by hotel operations.
• Transport: Must have reliable, dependable transport to and from work for scheduled shift handovers in the East Rand.
• Qualifications: Matric pass; Tertiary qualification in Hospitality, Operations, or Facilities Management is advantageous.

What is in it for you?

• Salary: Market Related - Full Time
• Dynamic Environment: A high-performance culture focused on leadership development, teamwork, and service excellence.

A Few Things to Know

• Environment: Fast-paced, active on-the-floor supervision, and service-focused.
• Schedule: Shift work required (day, night, weekend, and holiday rotations depending on site requirements).
• Transport: Reliable transport to ensure punctual arrival for shift handovers is essential.

Ready to Apply?
Click Apply and please complete your application in full.
If you dont hear from us within 3 months, your application was not successful. However, we may contact you for other roles in the future (with your permission).

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